Danish-Speaking Customer Service Representative - Day Shift

Description:

Elify Energy Group is one of the Nordic region's largest privately owned electricity trading companies and supplies power to over 250,000 customers in Sweden, Denmark, Norway, and Finland. Since our founding in 2015, we have grown rapidly and now consist of over 100 dedicated employees who together drive our continued development forward. Here you will become part of a journey toward continued growth in the Nordic region! Responsibilities As part of our customer service team, you will be an important part of every customer experience. In your role as a customer service representative, you will primarily answer incoming calls and emails. The focus of the role is to deliver high customer satisfaction, which contributes to sales and efficiency. As part of the team, you will work with: Incoming calls Email management Chat Mail handling Case management / Follow-up cases Who are you? You are fluent in Danish, Swedish, and English, both spoken and written. You have good computer skills or previous experience with CRM/customer systems. You should be able to work both independently and in a group. Meritorious qualifications You preferably have previous experience in customer service, sales, or equivalent experience. You have previous experience with the Office package. Training We want to give you the best possible start with us. Therefore, we begin your employment with one week of internal training in the electricity market. You will also learn more about our services and how we work. The training takes place on-site with full pay. About the position Working hours: Monday to Friday, 7:30 AM - 4:30 PM. Employment terms: Permanent employment with a 6-month probationary period. Salary: Fixed monthly salary Application During our recruitment process, we conduct a background check on all final candidates. If you have any questions or concerns, you can reach the recruitment department at [email protected].Elify Energy Group is one of the Nordic region's largest privately owned electricity trading companies and supplies power to over 250,000 customers in Sweden, Denmark, Norway, and Finland. Since our founding in 2015, we have grown rapidly and now consist of over 100 dedicated employees who together drive our continued development forward. Here you will become part of a journey toward continued growth in the Nordic region! Responsibilities As part of our customer service team, you will be an important part of every customer experience. In your role as a customer service representative, you…

Overview

Type

job

Status

active

Visibility

public

City

Kävlinge

GPS

55.7795769, 13.0337618copyopen in

Email

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Views

7

Published

21. 7. 2026

Edited

5. 8. 2026

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Specifications