Danish-Speaking Customer Service Agent - Remote, Temporary

Description:

___________________________________________________________________________________________ Join the journey with Jollyroom – the e-commerce company that started in 2010 and now dominates the Nordic market as the largest online retailer for children's and baby products. We strive to offer not just products, but a complete lifestyle experience for parents across Europe. With over 2 million satisfied customers and a selection that covers products for expectant mothers, newborns, and children up to 12 years old, we're not just a store – we're a destination for families with children. We're passionate about making family life simpler, more fun, and more inspiring by offering the best brands and the latest products. But we don't stop there – we're on a constant journey to become the best in Europe. Our new base, Campus Jollyroom just outside Gothenburg, is a place where innovation meets passion. Here you'll find our large, modern office, a state-of-the-art warehouse of 55,000 square meters, and a showroom that takes customer experience to a new level. We believe in investing in our 400 employees, which is why we also have a well-equipped gym on-site to ensure our team is in top form to meet our ambitious goals. But it doesn't end there. With physical stores in Stockholm and Oslo, we're expanding our grip on the European market. We're not just in the game – we're here to win. And you can be part of this winning team. We're constantly looking for talent that shares our passion and drive to make a difference. So if you're ready to be part of something big, if you're hungry for challenges and ready to take the next step in your career, then Jollyroom is the place for you. Do you speak fluent Danish? Fantastic, keep reading right away! As a Customer Service Agent, you'll have the following responsibilities: - Help our customers via phone, email, and social media - Handle returns and complaints - Be part of an engaged team where we have fun at work! We're looking for someone who: - Is a service hero and enjoys customer contact - Has experience from customer service or the service industry (restaurant, retail, newspaper delivery – you know what it takes!) - Is computer-savvy and quick to learn new systems - Is driven by clear goals and likes to achieve them - Is organized and communicative - Has documented experience working remotely and reaching set targets - Speaks and writes fluent Swedish and Danish - English in speech and writing is a requirement If you also have experience with SAP, consumer purchase law, or GDPR, we'll be extra happy! This position is a temporary assignment based on operational needs. Benefits of working with us: Free access to a new gym in Gothenburg Collective agreement for all employees Fantastic development opportunities Great opportunities to influence and take own initiatives Wellness allowance Employee discounts Start: ImmediateScope: Temporary assignment based on operational needsNumber of open positions: 6Placement: RemoteSelection: Ongoing Became you even more curious about Jollyroom? Don't forget to follow us on LinkedIn and Instagram! At Jollyroom, we believe in developing and retaining our own talent. Last year, we internally recruited 51% of all positions filled within the company. With us, you'll get a chance to grow and develop together with us. As part of ensuring high quality in our recruitment processes, we conduct tests, reference checks, and background checks. We do not accept applications by email, so please submit your application via our careers page. We kindly request that we do not receive calls from recruitment and advertising providers.___________________________________________________________________________________________ Join the journey with Jollyroom – the e-commerce company that started in 2010 and now dominates the Nordic market as the largest online retailer for children's and baby products. We strive to offer not just products, but a complete lifestyle experience for parents across Europe. With over 2 million satisfied customers and a selection that covers products for expectant mothers, newborns, and children up to 12 years old, we're not just a store – we're a destination for families with children. We're…

Overview

Type

job

Status

active

Visibility

public

City

Göteborg

Address

Tagenevägen

GPS

57.713013844071, 11.836797889642copyopen in

Email

Show email

Views

7

Published

28. 5. 2026

Edited

2. 8. 2026

Specifications