Customer Support

Description:

Would you like a varied role where you combine customer support, administration, practical work, and business support? Do you thrive in a role with many contact points where you get to support both customers and colleagues in daily operations? Then this might be the position for you! In Kristianstad, we have our specialist expertise in soil, grain, and roughage analyses. Here we work closely with agriculture and the food chain, providing analyses and services that help our customers make well-informed decisions. Who are we? You may not know us well, but everything we do has a positive impact on your life, your health, and the environment. We analyze the food you eat, the air you breathe, and the medicines you need - we work to make you feel safe, we call it Testing for Life. Eurofins is a global leader in analytical services with 65,000 employees worldwide. Did you know that in Sweden we have close to 650 employees? With us there are about 50 different roles, including lab engineers, system developers, environmental scientists, and customer support staff. Together we work based on our core values: Our customer, Quality, Professional pride together, and Professionalism & Sustainability. What you will do with us In this role, you will become an important support to our ASMs (Analytical Service Managers), who work with validating and delivering analysis reports to our customers. You help create a smooth flow between customer, support, sales, and the laboratory. The role combines administration, customer support, and inside sales, where you work with both customer and sample flows as well as customer follow-up. Your work tasks may include: - Supporting our ASMs in daily work - Registering and handling samples - Providing support to customers via phone and email - Answering questions about analyses, orders, quotes, and invoices - Working with customer follow-up and inside sales to existing customers - Administering and developing work in our internal systems - Creating simple customer and sales materials Work tasks vary throughout the year depending on season and customer needs. This is a role for you if you like combining service, administration, customer contact, and practical work close to operations. What can we offer you? - A secure workplace with collective agreement and pension solutions. - Two extra vacation days and flexible working hours for a better work-life balance. - Opportunity to develop professionally within Eurofins, where we value your personal development. - A meaningful work environment where you contribute to making the world a little better every day. - Relocation bonus of 15,000 kr if you move more than 8 miles to work with us. Read more about the benefits we offer on our careers page. We are proud to be located in Kristianstad - a city in the middle of a water-rich region, with proximity to nature, agriculture, and business. Who are you? We are looking for you who thrive in a varied role with lots of service, administration, and customer contact. You preferably have experience in customer service, administration, sales support, order handling, or similar tasks. Experience from laboratory operations is not a requirement - we will teach you our products, services, and systems. What matters is that you are curious, thorough, and willing to learn. To succeed in this role, we believe you are: - Service-oriented and communicative - Structured, thorough, and responsible - Solution-oriented and willing to collaborate - Comfortable in customer conversations via phone and email - Experienced in working with digital systems - Curious and willing to learn new things Experience in inside sales and good Excel skills are merits. You express yourself well in Swedish and have good understanding of English. Practical information We recruit on an ongoing basis, but due to vacation schedules, the selection process will not begin until August. However, feel free to apply today! We only accept applications through our recruitment system. Applications submitted in other ways will not be included in the recruitment process. If you are one of the candidates we choose to proceed with after reviewing your application, you will be invited to answer a few short questions in a video for us. The position is full-time, daytime. It is a permanent employment with a probationary period. Monthly salary and start date by agreement. For questions about the position, you are welcome to contact: Johan Bohnsack, Managing Director, [email protected] For questions about the recruitment process, you are welcome to contact: HR Department, [email protected] Application deadline: 2026-08-09Would you like a varied role where you combine customer support, administration, practical work, and business support? Do you thrive in a role with many contact points where you get to support both customers and colleagues in daily operations? Then this might be the position for you! In Kristianstad, we have our specialist expertise in soil, grain, and roughage analyses. Here we work closely with agriculture and the food chain, providing analyses and services that help our customers make well-informed decisions. Who are we? You may not know us well, but everything we do has a positive…

Overview

Type

job

Status

active

Visibility

public

City

Kristianstad

Address

Estrids väg 1

GPS

56.009095199281, 14.10118755174copyopen in

Email

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Views

14

Published

3. 7. 2026

Edited

5. 8. 2026

Location

Specifications