Asset #106068

Customer Success Manager

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Employment type
Permanent

Description:

Job Description Do you want to be part of one of the most exciting transformations in healthcare in a long time? Dignio brings healthcare home and works to ensure patients can live dignified lives with a greater degree of self-determination. With the unique platform Dignio Prevent, multiple solutions for medication dispensers and self-monitoring are brought together in one place. With more than fifteen successful years in Norway, Dignio is now scaling up in Sweden – winning contracts, meeting strong demand, and looking for someone like you who wants to grow in a fast-paced role. You now have the opportunity to be part of transforming healthcare services for patients and healthcare staff while being part of building something truly great from the ground up. What We Offer You The culture at Dignio is inclusive, open, and laid-back. Here we value your personal and professional development highly and offer, among other things: · High flexibility: Manage your work based on trust and your own drive, where you develop with Dignio and our customers. · Strong team belonging: A strong sense of team building where we support each other in customer projects and create Dignio culture at the company's shared office in Stockholm. · Welcoming community: We arrange ongoing social activities and hold regular hackathons, Christmas parties, and summer parties. · Competitive terms: You are our asset, and we want to offer competitive salary and pension benefits. Employment Terms This is a full-time position as a permanent employment starting with a 6-month probationary period. You will be based at the office at Odenplan in Stockholm. The role includes ongoing travel within Sweden for physical onboarding and customer visits as well as joint activities at our headquarters in Oslo. Application Application deadline: August 30, 2026. Randstad Care is responsible for the recruitment process, but you will be employed by Dignio Sverige. For more information about the position or for an informal conversation, please contact: Pernilla Håkansson, Recruitment Consultant Randstad Care, 070–1606446 or [email protected] Area of Responsibility As a CSM at Dignio, you will be an important part of Dignio's Swedish team externally. Your primary task is to support Dignio's customers so they maximize the value of the company's services and products – from onboarding all the way through to ongoing value creation. You will initially be introduced to the role and grow with Dignio and our customers by taking responsibility for Dignio's smaller accounts. This is a perfect opportunity for you who have worked a few years in home care and want to take the next step in your career and enter the tech and healthcare industry (SaaS). Here you work with a strong team behind you and will be closely supported by experienced colleagues from both Sweden and Norway who will guide your development. What You Do in the Role: · Drive onboarding & customer processes: Lead and support customers in implementing medication dispensers and self-monitoring from start to finish. · Build relationships: Develop long-term customer relationships through training, physical/digital meetings, and ongoing follow-up. · Network & support the team: Represent Dignio at trade shows and conferences and contribute operationally in ongoing customer projects. Qualifications Who Are You? In this recruitment, we place absolute greatest emphasis on your personal qualities, your attitude, and your understanding of healthcare's unique challenges. It is important to have drive in wanting to transform healthcare for the better. We are looking for someone with high energy – someone who dares to take the plunge, drive your own customer projects, and is motivated by helping customers succeed! To succeed in this role, it is necessary that: · You have worked in home care or home healthcare services. It is absolutely crucial that you have been on-site in the operation and have a genuine understanding of healthcare staff's daily lives, challenges, processes, and what home healthcare actually means in practice. · You have a strong inner drive, are curious about learning the SaaS industry, and thrive in an environment where a lot is happening. · You are communicative, pedagogical, and naturally build trust – you enjoy speaking in front of people and holding training sessions and presentations. · You have a background in healthcare (for example, as a nurse, nursing assistant, or equivalent), preferably with some experience in digitalization or other change initiatives. If you have also come into contact with welfare technology or have worked in a coordinating role previously, that is a plus, but your potential and your drive are most important to us. About the Company Dignio AB Dignio is a Norwegian company with around 70 employees distributed across Norway, Sweden, Finland, Canada, and Poland. Our team is a colorful mix of nurses, engineers, economists, and developers who all share the same passion: to transform the healthcare sector and give patients increased quality of life and independence. So far, over 50,000 patients in 250 municipalities have used our solutions.Job Description Do you want to be part of one of the most exciting transformations in healthcare in a long time? Dignio brings healthcare home and works to ensure patients can live dignified lives with a greater degree of self-determination. With the unique platform Dignio Prevent, multiple solutions for medication dispensers and self-monitoring are brought together in one place. With more than fifteen successful years in Norway, Dignio is now scaling up in Sweden – winning contracts, meeting strong demand, and looking for someone like you who wants to grow in a fast-paced role. You now have…

Overview

Type
job
Status
active
Visibility
public
City
STOCKHOLM
Address
Bergsgatan 52
GPS
59.330703053211, 18.038944338865
Email
Phone
Views
5
Published
3. 7. 2026
Edited
5. 8. 2026

Location

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Specifications

Region
Stockholms län
Duration
Ongoing
Employer
Randstad AB
Postcode
11231
Open positions
1
Profession
Sjuksköterska, grundutbildad
Salary Type
Fixed monthly, weekly or hourly pay
Scope Of Work
100–100 %
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