Customer Services Representative

Description:

Main Areas of Responsibility Responsible for ensuring a stable workflow in the follow-up of delivery orders for your customer portfolio and preparing sales forecasts, while always maintaining high customer satisfaction. The tasks include: • Responsibility for handling delivery orders from receipt through final customer delivery. • Managing the customer portfolio and working in customer portals (bookings, updates, archiving, etc.). • Receiving customer inquiries and maintaining daily contact with customers and suppliers. • Working with packing instructions according to customer requirements. • Ensuring delivery times and quality requirements are met. • Ensuring that the sales plan for your customer portfolio is accurate. • Managing safety stock and performing daily follow-ups (changes, phase-outs, etc.). • Participating in inventory counts. The role also includes responsibilities related to material procurement, where you handle a number of supplier and logistics tasks. WE ARE LOOKING FOR A PERSON WHO HAS: Education and Experience Upper-secondary education + at least 2 years of experience and/or experience in a similar role, preferably within an industrial environment. Professional Skills • A strong representative of the company — communicative, attentive, independent, and proactive. • Analytical ability, customer-service oriented, stress-resistant, and comfortable on the phone. • Good knowledge of Office programs is required. • Swedish and English (fluent in speech and writing). • An interest in improving and developing processes. • Knowledge of transport administration. Meritorious • SAP • LEAN background • Experience in logistics work We will place great emphasis on personal suitability. ADDITIONAL INFORMATION Location: Ulricehamn, Sweden Employment type: Fixed-term, 6 months (with possibility of permanent employment) Department: Logistics Start date: According to agreement If you are interested in the role, please send your CV and cover letter to: [email protected] Application deadline: 7 August 2026Main Areas of Responsibility Responsible for ensuring a stable workflow in the follow-up of delivery orders for your customer portfolio and preparing sales forecasts, while always maintaining high customer satisfaction. The tasks include: • Responsibility for handling delivery orders from receipt through final customer delivery. • Managing the customer portfolio and working in customer portals (bookings, updates, archiving, etc.). • Receiving customer inquiries and maintaining daily contact with customers and suppliers. • Working with packing instructions according to customer…

Overview

Type

job

Status

active

Visibility

public

City

Ulricehamn

Address

Hillaredsvägen 10

GPS

57.801760242486, 13.44249062584copyopen in

Email

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Views

13

Published

29. 6. 2026

Edited

5. 8. 2026

Location

Specifications