Customer Service for Walter Norden

Description:

Customer Service for Walter Norden About the Role In this position, you are the company's first point of contact and responsible for providing professional service to customers throughout the Nordic region. You ensure that every customer interaction maintains high quality and contributes to a positive experience throughout the entire process. Your Responsibilities: Respond to customer inquiries via phone, email, and chat Handle and resolve customer issues with a focus on high customer satisfaction Register and manage customer orders in our SAP system Update and maintain customer information in systems and CRM Basic technical experience (e.g., Veldi or on the job) Collaborate with internal functions to meet customer needs Follow up and ensure that cases receive complete resolution Your working hours are 08:00-16:30 and the workplace is located in central Halmstad. This position is a temporary assignment for approximately 1 year, with a strong possibility of extension. About You You succeed with a strong customer focus and are driven by finding solutions. With good organization and a sense of responsibility, you handle multiple tasks simultaneously and create value in every customer interaction. We would like to see that you have: Good ability to quickly learn new processes and working methods, particularly within the order-to-cash flow Strong communication skills in Swedish and English, both spoken and written Experience in customer service or similar work Accuracy and ability to follow procedures and ensure correct quality in your work Experience working with business and customer systems, preferably SAP and CRM Basic technical understanding and interest in technical products Ability to prioritize and manage multiple cases in parallel Additional Nordic languages, such as Finnish, Norwegian, or Danish, are advantageous Ability to handle complaints and improvement matters in a professional and solution-oriented manner Collaboration comes naturally to you and you meet both customers and colleagues with engagement and respect. You are curious, development-oriented, and actively contribute to your team's success. We would appreciate it if you have knowledge of Excel, business systems, Adobe, etc. We will place great emphasis on personal suitability. About Employment and Application This position is a consulting assignment with a start date by agreement. For the right person, there is an opportunity for direct employment with the client. If you have questions about the recruitment process, please feel free to contact the responsible recruiter: [email protected]. Recruitment is ongoing. We look forward to receiving your application!Customer Service for Walter Norden About the Role In this position, you are the company's first point of contact and responsible for providing professional service to customers throughout the Nordic region. You ensure that every customer interaction maintains high quality and contributes to a positive experience throughout the entire process. Your Responsibilities: Respond to customer inquiries via phone, email, and chat Handle and resolve customer issues with a focus on high customer satisfaction Register and manage customer orders in our SAP system Update and maintain customer information…

Overview

Type

job

Status

active

Visibility

public

City

HALMSTAD

Address

Köpmansgatan 8

GPS

56.675427507812, 12.857576072558copyopen in

Email

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Views

11

Published

9. 7. 2026

Edited

5. 8. 2026

Location

Specifications