Customer Service Lead - Customhoj

Description:

Customhoj is growing and we are now looking for a new colleague for the Customer Service Lead role. We are a tight-knit team that helps each other, laughs a lot, and moves forward together. Things happen here, the pace is often high, and we love trying new things, improving, and finding smarter ways to work. To thrive with us, you have a high level of ambition, are driven by results, and like when things happen. What you will do: Provide first-class service via phone and email to our amazing customers. Help customers with product selection, answer questions about deliveries/returns, and proactively recommend the right accessories (upselling). Solve problems of varying difficulty together with customers and suppliers. Drive improvements in our internal work processes and digital tools. Step in where needed—we are an unpretentious team that pitches in together when the pace is high. We are looking for you if you: Have previous experience from customer service, sales, or other work with significant customer contact. Are interested in motorcycles. Like talking with customers and creating really great customer experiences. Speak and write Swedish and English fluently. Have the attitude that everything can be solved. Have high work ethic and like taking responsibility. Thrive in a small group where everyone contributes and lifts each other up. Like high pace, rapid development, and freedom with responsibility. Have experience with, or a strong interest in, using AI in your work. Why work at Customhoj? With us, you get to be part of building the world's best e-commerce platform for motorcycle parts and equipment. We are growing fast and there are great opportunities to develop within the company. You also get to: Be part of a company with high ambitions and a forward-thinking mindset. Work with motorcycles every day. Participate in trade shows, exhibitions, trips, and other fun activities. Great terms and good benefits. A culture where we encourage each other, try new things, and always leave things better than we found them. Do you want to be part of building something big, develop along the way, and have a really good time doing it? Then Customhoj is the right place for you. This is a permanent full-time position. We review applications on an ongoing basis and the position may be filled before the final application deadline. Send your CV + a short presentation about who you are and why you want to work with us at Customhoj to [email protected] Indicate "Customer Service Lead" in the subject line. We look forward to your application!Customhoj is growing and we are now looking for a new colleague for the Customer Service Lead role. We are a tight-knit team that helps each other, laughs a lot, and moves forward together. Things happen here, the pace is often high, and we love trying new things, improving, and finding smarter ways to work. To thrive with us, you have a high level of ambition, are driven by results, and like when things happen. What you will do: Provide first-class service via phone and email to our amazing customers. Help customers with product selection, answer questions about deliveries/returns, and…

Overview

Type

job

Status

active

Visibility

public

City

FALKENBERG

GPS

56.896152706047, 12.460780190865copyopen in

Email

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Views

13

Published

4. 7. 2026

Edited

5. 8. 2026

Location

Specifications