Do you want to work in a role where service, business acumen, and structure come together? Do you thrive with customer contact, building relationships, and making things happen?
Then this might be the right role for you.
About the role
In Customer Relations, you step into a role where relationships, structure, and business understanding are key parts of your daily work. You work closely with both customers and our sales team as a key person, ensuring everything connects from procurement, contracts, and price lists to deliveries and follow-up.
The role is a combination of administration, coordination, and customer dialogue, where you support our sales team within the HoReCa, Kam, and packaging business areas.
To give you the best possible conditions to succeed, you will receive an onboarding program together with our First Line. During the training, you will become familiar with our business systems, methods, and procedures, so you feel confident in your role and gain a comprehensive understanding of the company.
Your main responsibilities
Ensure that contracts, quotes, and customer information are always updated and accurate
Direct dialogue with customers regarding contracts and follow-up
Coordinate deliveries and follow up to ensure everything is executed according to plan
Provide important support to our sales team in their customer work
Work actively in business systems, CRM, and Excel to create structure and quality
Follow up on figures, prices, volumes, and terms
Resolve customer matters and be a reliable contact for issues related to our key customers.
Who are you?
You are the person others turn to for organization and order combined with a customer-focused approach and professional demeanor.
You enjoy taking responsibility and are driven by finding solutions. You see the connection between good service, strong relationships, and business value.
For you, it is natural to:
Communicate fluently in Swedish and English
Work in a structured and careful manner, even at a fast pace
Take own initiative and drive the work forward
Build trust both internally and externally
We believe you have experience from customer service, sales support, or a similar role
If you have previously worked in Jeeves, Ariba, or Exder, or have experience from public procurement, we see that as extra merit.
What we offer
With us, you get a varied role with significant personal responsibility in an engaged team of eight people, while also having the opportunity to develop in a business-oriented role where your work makes a difference.
With a secure start through an onboarding program that gives you the right conditions from day one.
Application process:
We accept applications on an ongoing basis, but due to the vacation period, selection and contact with candidates will begin from week 33 onwards.Do you want to work in a role where service, business acumen, and structure come together? Do you thrive with customer contact, building relationships, and making things happen?
Then this might be the right role for you.
About the role
In Customer Relations, you step into a role where relationships, structure, and business understanding are key parts of your daily work. You work closely with both customers and our sales team as a key person, ensuring everything connects from procurement, contracts, and price lists to deliveries and follow-up.
The role is a combination of administration,…
Overview
Type
job
Status
active
Visibility
public
City
Göteborg
Address
Marieholmsgatan 1-3
GPS
57.743692292596, 12.004244675918
Email
Published
1. 7. 2026
Edited
5. 8. 2026
Location
Loading map…
Specifications
Region
Västra Götalands län
Duration
Ongoing
Employer
AKTIEBOLAGET TINGSTAD PAPPER
Postcode
41502
Open positions
1
Profession
Försäljningsassistent
Salary Type
Fixed monthly, weekly or hourly pay
Scope Of Work
100–100 %
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