Customer Enablement

Join the Revolution in Commercial Vehicle Tech at Coretura! We're redefining how automotive software is built. As a joint venture between Volvo Group and Daimler Truck, Coretura blends startup speed with industry strength. Working with Customer Enablement, you are the person our customers turn to when they build on the Coretura platform. You own their questions end to end, lead the interactions that keep the engagement moving, and make sure every issue lands with the team that can actually solve it. Your day spans the full breadth of what we offer, and both sides of the customer's organization, from hands-on engineers to stakeholders who never open a terminal. What you'll do Much of this job is relationships. You work closely with our customers and get to know how they work and what they are building. When something does not work, they tell you first. Taking that seriously every time, and keeping them informed while it is being fixed, is most of what builds trust. The goal is that the customers' engineers get good enough at the platform that they become self-sufficient. What you'll do: Build trust as the customer users' primary point of contact at Coretura Untangle what is actually going on when something comes up and decide who needs to be involved. No two cases look alike Be the go-to person across Coretura and bring in the specialists needed to get something moving Be proactive and drive change based on feedback on the product or the way we work Help build our way of working with customers and keep shaping it as we grow Get our customers to a point where they can handle most things on their own What you bring How you go about the work matters more here than the exact path that brought you to it. You listen. You take ownership without being asked twice. You stay calm when a customer is frustrated, and you say what you know and what you do not. When you say you will get back to someone, you do. And if something is inefficient, you would rather change it than live with it. A background in software engineering is not a requirement, but technical interest is. You should be comfortable in technical conversations, able to follow what a customer is describing, and willing to learn the platform properly over time. There are engineers around you who are glad to explain. Having experience from setting up an enablement function is considered valuable. We also expect: Experience from a customer-facing role where technology was the subject: support, service delivery, technical project management, account management, consulting or similar Enough technical understanding to judge where a problem belongs and who owns solving it The ability to move between technical and non-technical people in the same conversation Professional English, spoken and written Why Coretura? At Coretura, you'll be empowered to make a real impact. We value initiative, ownership, and a proactive mindset. You'll have the freedom to drive projects forward, contribute ideas, and help shape the future of commercial vehicle technology. Our lean, innovative team is always learning and adapting—your contributions will truly matter. Next steps Ready to build the future of commercial vehicles? We review applications on a continuous basis—so don't wait to submit yours! Last application date: 16 September. Questions? Don't hesitate to reach out to Frida Greve, [email protected] if you have any questions regarding the position. Please note we do not accept any applications via email. About our recruitment process We are committed to a safe and secure working environment. As a mandatory part of our recruitment process, we carry out drug and alcohol testing and background checks via 2Secure on the final candidate. The background check covers personal details, financial information, company engagements, legal matters, CV verification, media and internet presence, as well as a risk analysis and recommendation. A negative drug and alcohol test and an approved background check are required before a formal offer can be made. All checks are carried out in accordance with GDPR, and candidates are always informed in advance. Read more → Apply anonymously? It is completely understandable if you want to know more before putting yourself out there. Generate and apply with your anonymized resume and hidden email here. This means we will review your profile without knowing your identity, and keep the initial dialogue to an untraceable email address.

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