Courier & Customer Support at Airmee!

Description:

Do you want to work with customer service in a tech-driven and rapidly growing company? At Airmee, you'll become part of a support team with strong team spirit, where the right attitude matters more than experience. We're looking for someone who enjoys solving problems and wants to contribute to excellent service for both customers and drivers. Who is Airmee? Airmee is a fast-growing logistics company that uses smart technology to make deliveries faster and more sustainable. Together with our e-commerce partners, we offer flexible delivery solutions that make life easier for customers—and better for the environment. Tasks and more about the role: As Courier & Customer Support at Airmee, you provide support to both our customers and drivers. You answer questions, solve problems, and ensure everything runs smoothly. This could involve helping someone find their package, answering questions about delivery times, guiding a driver in real-time, or handling exceptions that may arise. You work via phone, email, and chat, and you'll have varied workdays in a team that loves supporting each other. No two days are alike, and there's always something happening, which makes the job both fun and developmental! What do we offer you? We at Workz are service experts and provide you, together with Airmee, with a thorough introduction, including training and practical coaching in communication and customer service. You also receive: Customer Service Certification via Workz Academy Collective agreement and secure employment terms Wellness allowance An engaged operational manager who coaches and supports you We believe in building strong teams where you get the chance to grow, and we're with you every step of the way, whether this is your second job or the start of something new. We're therefore looking for someone who: Is positive, solution-oriented, and enjoys helping others Thrives in a fast pace and rapid changes Is a team player who enjoys supporting colleagues Wants to develop within service, communication, and problem-solving We focus a lot on personal qualities, but we'd like to see that you have completed upper secondary school or equivalent and can communicate fluently in both Swedish and English, both spoken and written. It's a big plus if you have customer service experience, an interest in IT, and/or knowledge of the Intercom system. Practical information: Client: Airmee Start: Immediate Scope: 80-100% permanent position with initial probationary period Location: Central Stockholm Working hours: Evening shift, Monday to Friday 14:30-23:00. Note: Weekends may apply (support hours 08:00–23:00). Contact: [email protected] Application and process: We don't focus on CVs; instead, we focus on which competencies are important for the role. Once you've submitted your application, you'll receive a short matching test via email. It takes a maximum of 12 minutes to complete, and it's an important step to move forward to the next stage of the process. We look forward to hearing from you!Do you want to work with customer service in a tech-driven and rapidly growing company? At Airmee, you'll become part of a support team with strong team spirit, where the right attitude matters more than experience. We're looking for someone who enjoys solving problems and wants to contribute to excellent service for both customers and drivers. Who is Airmee? Airmee is a fast-growing logistics company that uses smart technology to make deliveries faster and more sustainable. Together with our e-commerce partners, we offer flexible delivery solutions that make life easier for customers—and…

Overview

Type

job

Status

active

Visibility

public

City

Stockholm

Address

111 22

GPS

59.335806223935, 18.044241091084copyopen in

Email

Show email

Views

1

Published

29. 6. 2026

Edited

5. 8. 2026

Location

Specifications