Collections Analyst

Nepomniashchii Nikolai, e-mail: [email protected] o Manage assigned portfolio of customer accounts and actively execute collections activities. o Contact customers by phone, email, and through online meetings to ensure timely payment of outstanding invoices. o Monitor and manage overdue accounts, including ensuring appropriate follow-up actions. o Review and analyze aging reports to identify collection priorities and potential risks. o Record and manage customer payment commitments and agreed payment terms. o Investigate reasons for payment delays and collaborate with customers to resolve issues. o Work with Sales, Customer Service, Credit, and Finance teams to remove obstacles hindering successful collections. o Prepare regular reports on overdue receivables, collections performance, aging trends, and bad debt risk. o Support processes for reviewing uncollectible accounts, write-offs, and escalation of collection cases as needed. o Maintain accurate documentation of collection activities, customer communications, disputes/claims, and payment plans in company systems. o Participate in monthly close activities related to Accounts Receivable and collections reporting. o Support initiatives focused on continuous process improvement to reduce overdue receivables and increase collections efficiency. o Comply with company policies, internal control procedures, and financial processes. o Meal vouchers - 150 Kč/day (employer contribution 82 Kč) o Multisport card o Annual vacation benefit (Flexi pass - vouchers) of 1000 Kč per month (2000 Kč in December) o Monthly contribution to pension, life insurance, or health care in the amount of 2,000 Kč (after 3 months from employment start) o 5 weeks of vacation, which is 1 week in addition to vacation entitlement under Czech labor law o 5 days of personal time off

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