About Us
There's something special about sharing a winter with people who love the same things you do.
At Kläppen in Sälenfjällen, over 300 employees work together to create memorable days for our guests. Here, colleagues often become friends, coffee breaks turn into laughter, and an ordinary workday can include both mountain views and a few runs down the slope.
We are proud to have been named Ski Resort of the Year 2026. But we are most proud of what lies behind this award – the warmth, community, and commitment that characterize life here.
Kläppen is a place for people, experiences, and the joy of skiing. With 41 slopes and three world-class snowparks, it's a place for you who want to make more of winter than just wait for spring.
Do you want to spend the winter with us?
Job Responsibilities
The job responsibilities are divided into two areas: helping guests book their stay and providing guest service during their visit. Before guests arrive, you work with incoming phone calls selling Kläppen's offerings of accommodation, ski school, ski rentals, activities, and ski passes.
During guests' stay, you provide guest service via phone, email, and chat. The inquiries vary and cover everything from feedback during their visit to handling complaints from guests' accommodations.
Together with your colleagues, you ensure that all our guests are personally welcomed and receive the best possible service!
About the Position
This is a seasonal position from November to March with scheduled work hours; weekend work occurs. Salary according to agreement.
Qualifications
Since you will have a lot of guest contact in your work, you need to have a cheerful disposition and be service-oriented. It is equally important that you work well with others as that you can work independently.
We are looking for someone who has:
Good knowledge of the Microsoft Office package.
Experience with R360 or similar booking systems.
Previous experience with guest contact via email, forms, and chat.
Good English speaking and writing skills.
Personal qualities:
Attentive & service-oriented
Solution-focused & responsible
Application Deadline
Monday, September 7
Contact Information
For questions about the position, contact: Elin Brunzell 0280-96207 or [email protected]
GDPR
By submitting your application, you consent to Kläppen processing your personal data during the recruitment period.
Prior to the recruitment process, we have decided on the assessment methods to be used in the recruitment. Because of this, we respectfully but firmly decline all contact regarding recruitment advertising, recruitment assistance, and staffing proposals.About Us
There's something special about sharing a winter with people who love the same things you do.
At Kläppen in Sälenfjällen, over 300 employees work together to create memorable days for our guests. Here, colleagues often become friends, coffee breaks turn into laughter, and an ordinary workday can include both mountain views and a few runs down the slope.
We are proud to have been named Ski Resort of the Year 2026. But we are most proud of what lies behind this award – the warmth, community, and commitment that characterize life here.
Kläppen is a place for people, experiences, and the…