Comex Electronics AB is an established and well-known supplier of IT security to the Swedish Armed Forces as well as authorities and government agencies with high demands on information security.
Job responsibilities:
In this role, you will support the Service Manager and lead a small service team, working in premises separated from the rest of the business. You will perform troubleshooting and repairs on Comex's proprietary hardware products, which include computers, printers, copiers, phones, etc. You will work both independently and in groups as well as with other departments, such as the Development and Production departments. The position also includes planning and reporting of service work as well as documentation of performed troubleshooting and testing against the ticket management system. The position also includes customer contracts and support, for example via phone and email.
The role is highly varied and tasks change frequently from one week to the next. This requires you as a person to be orderly, structured and stress-resistant.
The majority of the work will be carried out at Comex's premises in Arninge, north of Stockholm, but customer visits may also be relevant - primarily in the Stockholm area, but also in the rest of Sweden.
We are looking for you who:
has technical interest and good problem-solving skills
is structured, service-oriented and responsible
has good knowledge of Swedish and English
enjoys both customer contact and practical work
has good knowledge of Windows operating systems and programs as well as basic knowledge of Linux.
Meritorious:
Certification in soft soldering (FSD5115).
Experience in electronics, IT or technical support
Understanding of programming and program structure.
We use probationary employment in the company.
The position requires a passed security clearance and B driving license. We welcome both male and female applicants and employment with us requires Swedish citizenship.
We accept applications on a rolling basis and the position may be filled before the final application deadline.Comex Electronics AB is an established and well-known supplier of IT security to the Swedish Armed Forces as well as authorities and government agencies with high demands on information security.
Job responsibilities:
In this role, you will support the Service Manager and lead a small service team, working in premises separated from the rest of the business. You will perform troubleshooting and repairs on Comex's proprietary hardware products, which include computers, printers, copiers, phones, etc. You will work both independently and in groups as well as with other departments, such as the…