Area Manager - Katrineholm & Norrköping

Description:

Do you thrive in a dynamic role where people, leadership, and customer experience are at the center? Are you motivated by leading, inspiring, and being hands-on in your daily work? Then this could be your next step. As an Area Manager at Hemfrid, you'll have a key role in our continued development of the One Time business area in Katrineholm and Norrköping. Hemfrid (hemfrid.se) is Sweden's largest home services company and an important part of the newly formed KEYTO Group (keytogroup.com). We believe in the power of a simpler everyday life – and every day, our thousands of employees deliver exactly that feeling in our customers' homes. About the Role of Area Manager In this role, you're responsible for staff and customers within our One Time business area, which includes Hemfrid's one-time assignments rather than recurring subscription services. You have full personnel and customer responsibility within the segment and work actively to ensure high quality, strong customer satisfaction, and efficient delivery. You lead and support a group of directly employed staff members who perform our services at customer locations, while you're also responsible for customer relationships within the business area. In the role, you handle everything from scheduling and resource planning to staffing, recruitment, and customer communication. You work closely with operations and have an important role in creating engagement, quality, and growth within your geographic area. The position is based in Katrineholm, but you also manage the One Time business in Norrköping. This means you travel to Norrköping approximately 2–3 days per week to be close to operations, support staff, and develop the business locally. For this, you have access to a company car. Key Responsibilities Personnel responsibility for a group of directly employed staff members within One Time operations Customer responsibility for the business area's clients and assignments Build and develop long-term relationships with customers and employees Ensure high customer satisfaction, quality, and employee engagement Manage scheduling, resource planning, and staffing Handle customer and personnel matters in a solution-oriented and business-like manner Recruit, onboard, and develop new employees Follow up on results and contribute to the business area's growth and profitability Be present in both Katrineholm and Norrköping to support operations and develop the business Your Profile We're looking for someone who combines confident and engaging leadership with a strong business drive. You thrive in a day-to-day environment where no two days are alike and where you can switch between personnel matters, customer communication, and operational challenges. You enjoy creating structure, building relationships, and finding solutions that benefit customers, employees, and operations alike. At the same time, you have an eye for results and are driven by developing the business forward. We also see that you have strong analytical skills and enjoy working toward clear goals and key metrics. Key Requirements Experience in team leadership and/or personnel responsibility Strong service mindset and focus on customer care Valid driver's license (B category) Ability to work independently and take responsibility Flent Swedish and English, both spoken and written Practical Information Have you read this far? Then there's a good chance this role is something for you! Our recruitment process consists of the following steps: Selection tests via Assessio Digital interview with the responsible recruiter In-person interview with the team References and background check The position is full-time with a start date by agreement. We conduct ongoing recruitment – so please apply as soon as possible! For questions, feel free to contact the responsible recruiter: [email protected] We look forward to your application! 🤩Do you thrive in a dynamic role where people, leadership, and customer experience are at the center? Are you motivated by leading, inspiring, and being hands-on in your daily work? Then this could be your next step. As an Area Manager at Hemfrid, you'll have a key role in our continued development of the One Time business area in Katrineholm and Norrköping. Hemfrid (hemfrid.se) is Sweden's largest home services company and an important part of the newly formed KEYTO Group (keytogroup.com). We believe in the power of a simpler everyday life – and every day, our thousands of employees deliver…

Overview

Type

job

Status

active

Visibility

public

City

Katrineholm

Address

Videvägen 7A

GPS

59.000981198356, 16.228592588775copyopen in

Email

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Views

4

Published

27. 7. 2026

Edited

5. 8. 2026

Location

Specifications