Supervisor at Nordisk Film Bio in Malmö

Are you a natural leader who is passionate about service, sales, and people? We are now recruiting a Supervisor for our cinema at Mobilia in Malmö – an important leadership role for someone who thrives best when you can be close to the operations, lead others, and create a truly great experience for our guests. As a Supervisor, you are part of the daily operations and work side by side with our team members on the floor. You are the one who creates structure, energy, and direction during your shift and ensures that both guests and employees have the best possible conditions. This is a role for someone who likes to lead by example. Your Role As Supervisor, you report to the cinema manager and floor manager and together with them share responsibility for daily operations and the overall guest experience. You are an important link between management and staff and have a special responsibility for ensuring that operations run smoothly even when they are not present. You have no formal personnel responsibility, but you lead and coach employees in their daily work. Your main areas of responsibility are to: Lead, motivate, and coach the team during daily operations. Be a clear role model and create energy, engagement, and good morale in the team. Ensure the highest possible level of customer service and guest interaction. Work actively with sales and coach employees toward our sales goals. Ensure that our kiosk and concession areas are well-stocked, sales-focused, and maintain high standards. Implement and follow up on sales campaigns and other sales activities. Participate in the sale of tickets, snacks, beverages, and alcohol and be part of the team yourself. Ensure that the cinema is clean, well-maintained, and maintains the high visual standard we want to offer our guests. Be involved in inventory management, ordering, deliveries, and stock taking. Be involved in developing our bistro concept with food and alcohol. Introduce and train new employees and follow up on their development. Participate in planning and implementing events, premieres, and other activities. Contribute to developing work methods, procedures, and best practices together with colleagues. Take responsibility for resolving situations that arise during your shift and ensure that the guest experience is always at the center. We are Looking for You Above all, you are a natural leader. You like to help others succeed and understand that the best way to lead is to be a good example yourself. You are confident in taking initiative and making decisions, while at the same time being unpretentious and willing to pitch in where needed. You find it easy to connect with people and thrive in an environment where the pace can sometimes be high. We believe you: Have experience in service and sales. Enjoy leading, motivating, and coaching others. Are passionate about creating fantastic guest experiences and going the extra mile. Are communicative, positive, and clear. Are solution-oriented and stay calm even when there is a lot to do. Have a natural customer focus and understand what creates a truly great guest experience. Are motivated by sales and enjoy working toward goals and results. Are organized and take responsibility for getting things done. Are unpretentious and enjoy working operationally with the team. Have good situational awareness and can quickly prioritize when circumstances change. If you have previous experience in supervisory or other leadership roles, that is a merit. But this could also be your next step if you are ready to take your first major leadership responsibility. Experience from, for example, cinema, fast food restaurant, hotel, restaurant, tourism, or other service and sales operations is a merit. A Role Close to Operations The position is 85% and is practically and operationally oriented. You will be included in the cinema's work schedule and spend most of your workday on the floor with the team. The cinema's operations are most intense in the evenings and on weekends. You therefore need to be comfortable with varying working hours and working both weekdays, evenings, and weekends. We Offer With us, you get to work in a modern and dynamic cinema environment together with engaged colleagues and happy guests. You get a role where you can really influence daily operations, develop your leadership skills, and help create the future cinema experience. We offer: A developmental leadership role with significant operational responsibility. Opportunity to develop within Nordisk Film Cinemas. A workplace where service, sales, and guest experience are at the center. A dynamic and social work environment where no two days are the same. Opportunity to be part of developing our operations and our work methods. Are You Our Next Supervisor? If you are someone who likes to take responsibility, lead others, and create fantastic guest experiences – then we would like to hear from you! Deadline for applications is 24/08/2026, but we conduct interviews on an ongoing basis. Applications are only accepted via the official application page. We do not accept applications by email.

Ask AI

Common questions about this listing — opens your AI with a ready-made prompt including the listing link.

• Is the salary in this job offer competitive for the role and location?
  Open in
• What questions should I ask at the interview for this position?
  Open in
• Which skills should I highlight in my application for this job?
  Open in