Description:
Are you a natural leader who is passionate about service, sales, and people? We are now recruiting a Supervisor for our cinema in Gränbystaden in Uppsala – an important leadership role for you who thrive best when you're close to operations, leading others and creating a truly great experience for our guests. As a Supervisor, you are part of daily operations and work side by side with our staff on the floor. You are the one who creates structure, energy and direction during your shift and ensures that both guests and employees have the best conditions. This is a role for you who enjoys leading by example. Your Role As a Supervisor, you report to the cinema manager and floor manager and together with them are responsible for daily operations and the overall guest experience. You are an important link between management and staff and have particular responsibility for operations running smoothly even when they are not on site. You have no formal personnel responsibility, but you lead and coach employees in daily work. Your main areas of responsibility are to: Lead, motivate and coach the team during daily work. Be a clear role model and create energy, engagement and good atmosphere in the team. Ensure the highest possible level of customer service and guest interaction. Work actively with sales and coach staff toward our sales goals. Ensure that our kiosk and concession areas are well-stocked, sales-oriented and maintain high standards. Implement and follow up on sales campaigns and other sales activities. Participate in ticket, snack, beverage and alcohol sales and be part of the team yourself. Ensure the cinema is clean, well-maintained and maintains the high visual standard we want to offer our guests. Participate in merchandise handling, orders, deliveries and inventory. Help develop our bistro concept with food and alcohol. Introduce and train new employees and follow up on their development. Participate in planning and execution of events, premieres and other activities. Contribute to developing working methods, routines and best practices together with colleagues. Take responsibility for resolving situations that arise during your shift and ensure that the guest experience always comes first. We are looking for you who Above all, you are a natural leader. You enjoy helping others succeed and understand that the best way to lead is to be a good example yourself. You are confident in taking initiative and making decisions, while being unpretentious and willing to roll up your sleeves where needed. You have an easy time connecting with people and thrive in an environment where the pace can be fast at times. We believe you: Have experience in service and sales. Enjoy leading, motivating and coaching others. Are passionate about creating fantastic guest experiences and going the extra mile. Are communicative, positive and clear. Are solution-oriented and stay calm even when there's a lot to do. Have a natural customer focus and understand what creates a truly great guest experience. Are motivated by sales and enjoy working toward goals and results. Are organized and take responsibility for getting things done. Are unpretentious and enjoy working operationally alongside the team. Have good situational awareness and can quickly prioritize when circumstances change. If you have previous experience in supervisory or other leadership roles, that is a merit. But this can also be the next step for you if you are ready to take your first major leadership responsibility. Experience from, for example, cinema, fast food, hotel, restaurant, visitor industry or other service and sales operations is a merit. A Role Close to Operations The position is at 85% and is practical and operationally focused. You will be part of the cinema's work schedule and spend most of your workday on the floor with the team. The cinema's operations are most intensive in the evenings and on weekends. You therefore need to be comfortable with varying working hours and working both weekdays, evenings and weekends. We Offer With us, you will work in a modern and dynamic cinema environment together with dedicated colleagues and happy guests. You get a role where you can really influence daily operations, develop your leadership skills and help create the cinema experience of the future. We offer: A developing leadership role with significant operational responsibility. Opportunity to develop within Nordisk Film Cinemas. A workplace where service, sales and guest experience are at the center. A dynamic and social work environment where no two days are the same. Opportunity to help develop our operations and our working methods. Are You Our Next Supervisor? If you are someone who likes taking responsibility, leading others and creating fantastic guest experiences – then we would love to hear from you! Deadline for applications is 24/08/2026, but we interview on a rolling basis. Applications are only accepted via the official application page. We do not accept applications by email.
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Overview
- Type
- job
- Status
- active
- Visibility
- public
- City
- UPPSALA
- Address
- Marknadsgatan 1
- GPS
- 59.877035635115, 17.672677992494
- Published
- 14. 8. 2026
- Edited
- 16. 8. 2026