We are specialists in staffing and consulting services in IT and technology – from promising talents and consultants with broad competence to experienced specialists with deep expertise.
For you as a candidate, we are a reliable partner that offers exciting assignments, personal development, and close contact with our advisors. We ensure that you get the right assignment for your competence and your ambitions – always with people at the center.
For our customers, it means that we are a reliable supplier that can quickly match the right competence with the right needs. In addition to our own strong consulting organization, we also have an extended partner network, which means we can offer even greater flexibility and breadth in our delivery.
Collaboration and quality characterize everything we do, and our core values are summarized in our promise: Empowering the Nordics through people.
Eccera has 300 employees and offices in Stockholm, Gothenburg, Malmö, and Linköping. We are a member of Almega Kompetensföretagen and follow their signed collective agreement with Unionen.
Are you a service-minded and positive onsite technician who enjoys solving problems on site? Do you want to work close to users and provide really good support? Then we have the role for you!
As a consultant at Eccera, you get a secure employment and gather valuable work-life experience on assignments with our customers. Your consulting manager will support you in your development where you continually build up new experiences and knowledge. An excellent opportunity to make a career.
Your responsibilities
In the role as onsite technician, you will work directly with our customers in the Stockholm area and be their trusted contact person for IT-related questions. You will handle everything from troubleshooting and installation of hardware and software to administration of user accounts in Active Directory. The work takes place primarily in a Windows environment, but it is a merit if you also have experience with macOS. You will perform basic network work, manage printers, and ensure that systems function optimally. The role means that you are hands-on, solve problems quickly, and contribute to a positive user experience.
Your profile
We are looking for you who are passionate about providing really good service and who always meet users with a positive and professional approach. You are solution-oriented, take initiative, and enjoy taking responsibility for things to work as they should. The role requires that you are flexible and comfortable working in different environments, where you can quickly adapt to new situations. You have pedagogical skills and can explain technical solutions in a simple and clear way. Additionally, you are organized, stress-resistant, and have an easy time collaborating with both users and colleagues.
Requirements
At least 1 year of experience in a similar role
Knowledge of Active Directory and Windows environment
Very good knowledge of Microsoft 365
Basic network knowledge
Very good knowledge of troubleshooting both software and hardware
Speaks and writes fluently in Swedish and English
Experienced in managing and troubleshooting printers
Class B driver's license
Merits
Experience with macOS
Certifications in IT
We place great importance on your personal qualities.
What we offer
At Eccera, you get the tools you need to reach your goals. We offer all our consultants qualified training and certifications in the latest technology. We place great value on our employees continuing to develop all the time. Therefore, we offer you the opportunity to set up an individual training plan, where we cover both study materials and the certifications themselves. During your development, we will match your competence with the right assignment as you progress.We are specialists in staffing and consulting services in IT and technology – from promising talents and consultants with broad competence to experienced specialists with deep expertise.
For you as a candidate, we are a reliable partner that offers exciting assignments, personal development, and close contact with our advisors. We ensure that you get the right assignment for your competence and your ambitions – always with people at the center.
For our customers, it means that we are a reliable supplier that can quickly match the right competence with the right needs. In addition to our own…