Application Support Engineer

Description:

What awaits you with us: You will be the contact person for resolving technical incidents and requests Analysis and troubleshooting of applications in our multi-tenant SaaS environment Investigating root causes in logs, APIs, SQL, and individual applications Close collaboration with DevOPS, OPS, and development teams on problem resolution Assisting with integration of additional SaaS applications into our standardized support model Finding ways to further improve and optimize our SaaS environment Requirements: You enjoy operating SaaS and solving complex technical challenges in production environments You have experience with B2B SaaS applications You excel at customer orientation, clear communication, and documenting procedures You have knowledge of SaaS environments (Linux, Windows) and basic knowledge of cloud platforms (Azure, AWS, or GCP) You can work with SQL databases and troubleshoot data-related issues You understand ITIL principles, SLAs, and incident management in enterprise environments You can communicate in English with your surroundings Fully remote work, meal allowance provided as a meal voucher flat rate, 25 days of vacation, and 1 additional day for every 2 years worked in the company, up to a maximum of 30 days Employer agreement with employee card.What awaits you with us: You will be the contact person for resolving technical incidents and requests Analysis and troubleshooting of applications in our multi-tenant SaaS environment Investigating root causes in logs, APIs, SQL, and individual applications Close collaboration with DevOPS, OPS, and development teams on problem resolution Assisting with integration of additional SaaS applications into our standardized support model Finding ways to further improve and optimize our SaaS environment Requirements: You enjoy operating SaaS and solving complex technical challenges in production…

Overview

Type

job

Status

active

Visibility

public

Price

55 000 Kč /month

Email

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Phone

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Published

3. 6. 2026

Edited

28. 7. 2026

Specifications