Aftermarket Director at Centriair

LH Affärsutveckling AB · Full-time

Datavägen 20, Askim, Sweden

Do you want to build and develop our aftermarket business? Centriair is seeking a commercially driven Aftermarket Director who wants to build, develop, and scale our aftermarket business. You will receive a clear commercial mandate and a central role in transforming our installed base, technical expertise, and strong customer relationships into recurring revenue and increased customer value. This role is for you if you see service as a business, not just a support function. You combine strategy with execution capability and want to create the structure, offering, and organization for the next phase of our growth. Market Responsibility: Primarily Nordic region, with European coordination responsibility Travel: Nordic region and Europe Your Assignment You will have overall responsibility for developing the aftermarket into a clear, scalable, and profitable business area. The primary market focus is the Nordic region, while you coordinate our European service operations and service technicians in Germany, Spain, and the UK, among others. Overall profit responsibility for the business area, including budget, sales, cost development, and profitability. A key element will be to identify the potential in our existing customer base: develop relationships, package the right offerings, and create more active and systematic customer engagement. You will • Develop and implement our aftermarket and service strategy. • Drive business development toward the installed base, initially with a focus on the Nordic region. • Build structure for active customer engagement and develop existing contract customers. • Develop and sell service offerings both with and without service agreements. • Increase spare parts sales and develop commercial models for service, agreements, and spare parts. • Ensure efficient processes from customer needs and quotations to orders and delivery. • Coordinate European service operations and build an efficient combination of internal technicians and external partners. • Establish strategic partnerships in relevant markets. • Create KPIs and working methods that provide control over sales, profitability, customer relationships, and delivery. • Actively contribute to the company's continued commercial and organizational development. Who Are You? You are a commercially oriented and confident, present leader. Comfortable with shaping European service and pricing models as well as discussing a service agreement with a key customer or securing a critical delivery. You set clear direction, create engagement, and help people grow and perform together. You build trust with customers, technicians, and partners, and have the perseverance to ensure processes and working methods function over time. We believe you have • Solid experience in aftermarket, service, technical sales, or business development in B2B. • Documented ability to develop sales and profitability from an installed base. • Experience with service agreements, spare parts business, pricing, and profitability management. • Experience building or developing service organizations, preferably with both internal technicians and external partners. • Experience with international operations and coordination across multiple markets. • Strong commercial understanding and interest in technology and customer operations. • Excellent Swedish and English, both spoken and written; additional European languages are advantageous. What Do We Offer? At Centriair, you get more than a management assignment. You get the mandate to shape our future aftermarket strategy and build the organization, partnerships, and commercial models required for the next step. This is an opportunity for you to combine business development, leadership, technology, and international collaboration while building something that delivers both clear customer value and measurable business results. Application In this recruitment, Centriair is working with LH Affärsutveckling. If you have questions about the role, you are welcome to contact: Louise Harrysson +46 72 311 98 39 [email protected] Location: Partille, Gothenburg. The position is performed on-site, except when working with customers. About Centriair Centriair produces efficient, industrial air treatment solutions that, with minimal resources, meet the strictest emission requirements. In this role, you will become an important part of the company's continued commercial development and have the opportunity to build a modern, international aftermarket business based on our installed base and long-term customer relationships.