Administrator ref. nr. 76/26

Description:

Do you want to combine administration, service, and operational development with responsibility for digital systems? At Individual and Family Services (IFO) in Kalix Municipality, we are now seeking an administrator with system management responsibility. With us, you will have a varied and meaningful role where you both support operations in daily work and contribute to developing and ensuring quality in our digital work methods. Do you also want to help make Kalix Municipality better? Welcome to apply! Your Responsibilities As an administrator with system management responsibility, you will have a key role within Individual and Family Services. You will work with both qualified administration and management of the organization's operational systems. Your duties include: - Provide administrative support to the organization's managers and employees. - Handle documentation, registration, filing, and other administrative case management. - Answer questions from citizens, partners, and employees and contribute to good customer service. - Administer permissions and ensure users have proper access to the system. - Provide support and user assistance and manage incidents and troubleshooting in the operational system. - Collaborate with the organization's super users to develop and improve work methods and procedures. - Participate in testing new features and updates and follow up on system functionality. - Maintain ongoing contact with external vendors and partners related to system management. - Prepare, compile, and quality-assure statistics, follow-ups, and materials for operational needs. - Participate in development work that strengthens digitalization, quality, and legal security within social services. What We Are Looking For You have: - At least upper secondary education. - Strong ability to express yourself in Swedish, both spoken and written. - Experience working with operational systems, preferably in the public sector and social services. - Experience in administration, case management, or documentation within public operations. - Good computer skills and interest in digital work methods and systems. - Class B driver's license. We are looking for someone who thrives in a role where you can combine operational understanding with system knowledge and contribute to developing effective and appropriate IT support. You are committed to digitalization and see the value in creating solutions that make everyday work easier for operations. To succeed in this role, you need to be structured, thorough, and service-oriented with professional and respectful behavior. You are educational and clear in your communication. You enjoy switching between administrative tasks, problem-solving, and contact with people. You have good teamwork skills and enjoy supporting others while being able to work independently and take responsibility. You are engaged in development and improvement work. Great emphasis will be placed on personal suitability. It is an advantage if you have: - Post-secondary education in administration, system management, IT, public administration, or other education the employer deems equivalent. - Experience with operational systems within social services or the public sector. - Experience in system management, user support, or user training. - Experience with statistics and follow-up work. - Knowledge of social services' areas of operations. What We Offer As an employee in Kalix Municipality, you have many benefits, including: - Vacation exchange - Benefit cycle - Contributions for studying in your free time - Read more about our benefits at http://www.kalix.se/forman Other Information With us, you will have a varied position where you combine administration with development of the organization's digital support. You will be an important part of a team that values quality, collaboration, and development. In Kalix Municipality, you also benefit from short decision-making paths, close collaboration with colleagues, and good opportunities to influence and develop in your professional role. Read about the workplace via the links below: https://www.kalix.se/kommun/Kommunens-organisation/Forvaltningar-och-namnder/Socialforvaltningen/ https://www.kalix.se/kommun/Dialog-och-synpunkter/Kontaktuppgifter/Socialforvaltningen/individ-och-familjeomsorg/ Kalix Municipality is an administrative area for Finnish and Meänkieli. Knowledge of these languages is an advantage. Your application will be processed according to the General Data Protection Regulation (GDPR). We respectfully but firmly decline direct contact from recruitment and staffing companies and sellers of additional advertisements.Do you want to combine administration, service, and operational development with responsibility for digital systems? At Individual and Family Services (IFO) in Kalix Municipality, we are now seeking an administrator with system management responsibility. With us, you will have a varied and meaningful role where you both support operations in daily work and contribute to developing and ensuring quality in our digital work methods. Do you also want to help make Kalix Municipality better? Welcome to apply! Your Responsibilities As an administrator with system management responsibility, you will…

Overview

Type

job

Status

active

Visibility

public

City

Kalix

Address

Nygatan 4

GPS

65.6152976, 22.0451587copyopen in

Email

Show email

Phone

Show phone

Published

20. 7. 2026

Edited

25. 7. 2026

Specifications