Administrative Customer Support for Logistics Company

OnePartnerGroup is now seeking an administrative customer support specialist. Are you solution-oriented and passionate about providing excellent customer service? Then this might be the role for you. Don't hesitate to apply today! We're looking for someone for an upcoming consulting assignment who loves working proactively and always wants to find the best solution. You will work with a wonderful team that works together every day to deliver the best customer service. Your responsibilities: Respond to emails and incoming calls from the company's customers Handle administration and case management Support the internal organization Order handling Invoices Power of attorney documents Address changes It is of utmost importance that you can handle cases every day with a professional and calm approach toward customers. Your profile To be successful in the role of customer service representative, we believe you have good service skills, are thorough and attentive to customer needs. We consider previous experience in customer service or administrative work within logistics to be a merit. You find it easy to understand different cases and enjoy solving problems. During busy periods there can be a lot to do, so we see that you are stress-resistant. We would like to see that you have worked in some form of service before and have a good understanding of what customer service means. Furthermore, you have good computer skills and easily adapt to different computer systems. Requirement: you need to be able to speak and write Swedish fluently. Other details Scope: Full-time Work hours: Daytime, Monday - Friday Start: Immediately You will be employed by us at OnePartnerGroup and assigned to our customer in Hisings Backa. When you join us This position means that you will initially be employed as a consultant at OnePartnerGroup and if everything goes as planned, your employment will continue with our customer after a few months. As a consultant with us, you will have your consultant manager who supports you in succeeding and thriving. Of course, your employment includes collective agreement benefits, insurance, occupational pension, union relations, and wellness allowance—because nothing is more important than you feeling secure in your employment with us. Let us become your new colleague! What happens after you apply? For questions and similar matters, you are welcome to contact Rebecka Svensson at [email protected]. In this process, we work with continuous selection and placement, which means the position may be filled before the final application deadline. When you have shown interest in the position, we match your application with the role and contact you via email or phone for feedback. If you are a suitable candidate for the position, we will meet for an interview, and during the process we will also conduct reference checks and background verification. Regarding applications, they are submitted through the announcement on OnePartnerGroup's website; we do not handle applications via email due to GDPR.

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