Account Manager at Cloudwiser – Develop Existing Customers

Job Description & Offer Would you like to work in sales where the focus is on building long-term customer relationships, understanding the customer's business, and identifying new business opportunities? Cloudwiser is now seeking an Account Manager who will play an important role in developing business with our existing customers. Cloudwiser helps companies create smarter, more efficient, and better connected operations through the right communication technology, service, and consulting. Over 500 companies have chosen Cloudwiser as their expert partner in communication technology. In the role of Account Manager, you will be responsible for an existing customer portfolio where your mission is to develop the relationship and business over time. You work closely with your customers, understand their operations, and identify how Cloudwiser's various services can contribute to a simpler, more efficient, and more cost-effective daily business. Cloudwiser offers a broad range of services including: Telephony & Connectivity AI Services Case Management Contact Center Asset Management Service Solutions So you won't be selling a single product or solution. Your task is to understand the customer's needs and see the bigger picture, and then be able to recommend and develop the right solutions together with the customer. As an Account Manager, you will, among other things: • Take responsibility for and develop relationships with existing customers • Identify new business opportunities within Cloudwiser's comprehensive service offerings • Conduct customer meetings and needs analyses • Work with upselling and development of existing agreements • Present and recommend solutions based on the customer's business and needs • Take the business from identified need to quotation, negotiation, and contract • Collaborate with internal specialists to create the right solution for the customer • Follow up on customer relationships and work long-term with the customer's development Cloudwiser is an independent expert partner that compares different providers and technical solutions based on what actually best fits the customer. This means that as a salesperson, you have a broad offering to work with and the opportunity to create solutions based on customer needs rather than being locked into a specific operator or platform. We are a close-knit team with a strong winning culture. Many of us have a background in sports, and you can feel it in our daily work—pace, engagement, competition, and team spirit are natural parts of our culture. We Offer • An existing customer portfolio with great opportunities to develop the business • A broad and modern range of services in communication technology • The opportunity to work in a consulting and long-term capacity with your customers • An attractive salary model with base salary, commission, and bonus • Short decision-making processes and great opportunities to make an impact • A company in development with high ambitions • An engaged team with high drive and strong team spirit • Travel, activities, and a positive company culture Candidate Profile We're looking for you—someone who is relationship-focused and business-driven, and who enjoys developing existing customers. You're curious about the customer's business and have the ability to see opportunities beyond the solution the customer uses today. You thrive with your own customer responsibility and are accustomed to independently driving your deals forward. At the same time, you don't need to be a technical specialist in all aspects of Cloudwiser's offering. What's important is that you have an interest in technology, understand customer needs, and can get help from the right expertise internally when developing the solution. We would like to see that you: • Have experience in B2B sales and own customer responsibility • Have worked on developing and creating upselling opportunities with existing customers • Are accustomed to driving sales processes from needs analysis to quotation and contract • Have a business-minded and consulting approach • Have an interest in technology and digital solutions • Are self-driven, initiative-taking, and results-oriented • Are skilled at building trust and long-term relationships Experience from, for example, telecom, IT, SaaS, communication technology, or other technology-related services is a plus. As a person, you are social, curious, and business-oriented. You like to create results but also understand that really good sales is built on trust and long-term relationships. You see opportunities, take initiative, and enjoy being the person the customer turns to when the business develops and new needs arise. Other Information Start: By agreement Scope: Full-time and permanent Location: Central Gothenburg or Täby, Stockholm PerformIQ – recruitment of personnel with qualities from sports/association backgrounds, is our partner, and we refer any questions about the position to Recruitment Consultant Mattias Söderberg at phone number 072-157 27 76 or [email protected] We look forward to receiving your application today!

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