Account Manager

Telenor Sverige Aktiebolag · Full-time

Stockholm, Sweden

Are you looking for a workplace for the future? With us, your career is in your hands. Here you get the opportunity to direct it in the direction you dream of while being part of technical innovations that barely exist in imagination today. Innovations that we know will reshape how we communicate with each other and live our connected lives in the future. Are you looking for a workplace where you can contribute to what matters most—relationships between people? Welcome to Telenor. We are now looking for you to take the role of Account Manager in External Retail in Stockholm and become part of our team. How you'll make a difference with us As an Account Manager in External Retail, you will be an important link between Telenor and our largest resellers, such as Elgiganten, Power, and Elon. You strengthen Telenor's presence in stores and ensure that our products and offers reach customers in the best way. You become the resellers' natural contact point to Telenor and Telenor's face in the store—an important role for both our partners and customer experience. You spend approximately four days a week in stores, where you: build strong relationships and create engagement among store staff secure proper knowledge of our products and offers through relevant training initiatives drive sales coaching in daily operations and inspire increased sales provide quick and solution-oriented support in customer matters and operational questions The role involves significant personal responsibility where you plan, prioritize, and follow up your own activities, matters, and store cases. You need to be comfortable with a mobile working style, be confident in giving presentations, and be able to convey knowledge in an engaging and pedagogical way. Overnight stays may occur depending on how your store visits and training initiatives are planned. You become part of a national team that collaborates closely across regional boundaries. Even though you drive your work independently in your region, you share insights, support colleagues, and contribute to the team's joint delivery. You also contribute to developing our working methods and processes when you see opportunities for improvement. Through this role, you build both competence and long-term relationships with our partners, which directly impacts customer experience in stores. Are you the person we're looking for? We're looking for someone who likes to be on the move, enjoys meeting people, and gets energy from building relationships. You are social, curious, and quickly build trust. You take great personal responsibility, see what needs to be done, and drive your matters forward. At the same time, you are unpretentious, helpful, and gladly contribute to the team's common challenges. To succeed in this role, we'd like you to have: Experience from sales, retail, or field work Ability to independently identify training needs in stores and conduct training, coaching, and presentations in a clear and engaging manner Strong personal drive, high sense of responsibility, and a solution-oriented approach Good organizational skills and ability to plan, prioritize, and follow up independently, even when working in the field Unpretentious team player who contributes to the team and gladly develops working methods and processes Driver's license and own car, as the role involves frequent travel between stores within the region You'll join a team that supports each other, shares knowledge, and solves things together. With us, you get great freedom to drive your own work, but you'll never be alone. Apply to us today Ready to take your next step in your career with us? We look forward to your application! We meet candidates on an ongoing basis, so get in touch today. If you have questions and want to know more, you're welcome to contact recruiting manager Kaveh Hamidizadeh at [email protected]. Unfortunately, we cannot accept applications via email. The final application deadline is September 12, 2026. Our promise to you We are better together. With us, you'll meet a familiar and inclusive culture, a strong shared value base, and leadership that gives you freedom and agency. We believe in giving each other trust and freedom to act and make decisions, while being there for each other in good times and bad. We support relationships and communities. Telenor is a vital company in society, and your work here has a greater purpose. We create value for millions of people every day and have a customer-focused approach where human relationships are central. We make room for life. Work from home two days a week if you want, as long as your tasks allow it. The rest of the time, we create magic together at the office. Leadership based on trust and flexible working hours help you balance work and life. We're there through all phases of life and offer security packages including collective agreements, occupational pension, wellness allowance, and the opportunity to tailor insurance solutions that fit your specific needs, here and now. We invite you on an exciting career journey. Your development is central, and learning is part of our culture. We set aside 40 hours per year for you to deepen your knowledge, explore new areas, and grow in your role. Through Telenor Academy and other learning initiatives, you get the tools and freedom to shape your own career. When you're ready to move on, opportunities await across the Nordic region. Good to know According to Telenor's policy, we conduct background checks on final candidates in all recruitments.