Substitute Reception Secretary - Adult Services

Individual and Family Care Services works toward a sustainable, knowledge-based, and accessible social service that meets both current needs and future demands. Within the organization, continuous development work is ongoing with a focus on quality, legal certainty, and good service to the municipality's residents. The reception function plays an important role in this work by contributing to good accessibility and professional initial contact. We are now seeking a substitute social worker with a reception function within the Adult Services area. The temporary position covers the period September 2026–February 2027, with the possibility of extension. Within Adult Services, authority is exercised in the areas of financial assistance, harmful use and addiction, and domestic violence. Individual and Family Care Services is organized under the Social Committee and includes financial assistance, harmful use and addiction, domestic violence, children and family, benefits administration, LSS administration, and open care services. The organization consists of approximately 35 employees. We value an open and pleasant work environment where we help and support each other within and between work groups. With us, active employee engagement is important, where everyone contributes to the whole, takes responsibility for their assignment, and participates in organizational development. Together, we create conditions for learning, development, and knowledge exchange. Welcome to a workplace where we make a difference together – with respect, care, and security in focus. 1 position(s). WORK TASKS As a reception secretary within Adult Services, you are often the municipality's first point of contact for people seeking support in this area. You are responsible for receiving and handling incoming cases as well as providing advice, information, and guidance to individuals and other stakeholders. The role involves many contact points and cooperation with both internal and external parties. Your main responsibilities are to receive, assess, and handle incoming applications and reports. The position also includes handling temporary financial assistance and emergency necessity assessments, as well as work with incorrect payments and recovery claims. You also handle incoming documents, such as requests for statements and notifications. The work is varied and requires that you can work independently, prioritize between different tasks, and make legally sound assessments, while being part of a work group where we help each other and use each other's expertise. QUALIFICATIONS We are looking for someone who is trained as a social worker and has several years of experience with authority exercise and social work within this service area. You have good knowledge of current legislation and experience with authority exercise in financial assistance, harmful use and addiction, and domestic violence. Since the temporary position is time-limited, you need to have such experience and confidence in your professional role that after orientation, you can work independently with the tasks included in the position. The work requires good administrative and communication skills and the ability to express yourself well in Swedish, both orally and in writing. You need to be able to structure and prioritize your work and make independent and well-founded assessments, even when the situation is complex or requires urgent handling. We value active employee engagement and good self-leadership skills. For us, this means that you take responsibility for your assignment and your planning, make necessary prioritizations, and drive your work forward. You contribute to the whole, share your knowledge, and seek support and cooperation when the situation requires it. You are also expected to contribute constructively to organizational development and to a good work climate. As a person, you are responsible, flexible, and confident in your professional role. You have a respectful and professional manner and find it easy to build good relationships and cooperate with both colleagues and individuals and cooperation partners. You enjoy varied work where conditions can change quickly and where you need to be able to switch between different types of issues and tasks. Experience with FREDA and/or SARA is a merit. Within Individual and Family Care Services, development work is also underway regarding reception functions and increased cooperation between different service areas. Experience with authority exercise and social work within children and youth is therefore a merit. A Class B driver's license is required. Salary form: Monthly salary. Salary range: The salary for the position is currently within the range of 36,700–47,500 per month, based on 2025 salary levels. We apply individual and differentiated salary setting. Employment form: Fixed-term employment. Duration: 6 months or longer, start: Start by agreement and subject to necessary political decisions. To see all our ongoing recruitments, visit www.malung-salen.se/ledigajobb. If you have previous experience working within our organization, internal references may be contacted. A background check is required for this position. Prior to the recruitment process, we have made decisions regarding the documents to be submitted during recruitment. For this reason, we respectfully but firmly decline all contact regarding advertising, recruitment assistance, and staffing proposals.

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