Are you motivated by high customer satisfaction and working according to clear procedures and processes? Do you prioritize the customer and demonstrate empathy? With us, you'll work closely with customers and contribute your expertise to maintain the high standards our team is known for. Our dedicated team at the Damage Center is now looking for a new colleague.
Become a Key Person at Our Damage Center
As a claims advisor with us, you will calculate and plan repair work on collision-damaged passenger vehicles. You are responsible for contact with insurance companies and assist customers with insurance-related questions.
Your Primary Responsibilities
Calculate and plan repair work on collision-damaged passenger vehicles
Manage contact with insurance companies
Assist customers with insurance-related questions
Desirable Experience
We particularly value it if you have:
Experience with the Cabas claims calculation system for vehicle damage
Experience with the CabPlan planning system
Vehicle technical training
Knowledge of sheet metal, paint, and plastic repair techniques
We're Looking for Someone Who Values Structure and Customer Interaction
You have several years of professional experience in vehicle damage technology, preferably with knowledge of the administrative aspects of a damage center. Perhaps you currently work as a service technician, claims technician, paint technician, claims adjuster, or at an insurance company handling vehicle damage claims.
You possess social competence, are empathetic, responsible, proactive, and thorough. You see opportunities rather than problems, get things done, and find customer interaction stimulating.
We're looking for someone who is:
Open
Positive
Responsive
Technically interested
Organized
Stress-resilient
Responsible
Solution-oriented
We're looking for someone with:
Broad industry knowledge
Strong collaboration and coordination skills
Good computer skills with basic technical knowledge
Ability to express yourself well verbally and in writing
A driver's license class B or higher is required.
Why Choose Helmia
Helmia is owned and operated by the Walfridson family. The group is headquartered in Sunne and is one of the largest companies in Värmland that still maintains its main office in the region.
Helmia has approximately 400 employees and generates revenues exceeding 2 billion kronor. All operations are conducted in Värmland. The group includes five wholly-owned subsidiaries: Helmia Bil, Helmia Lastbilar, Helmia Fastigheter, ICA Toria, and Helmia Motorsport. Vehicle-related operations account for 90 percent of total revenues.
Helmia operates at six locations in Värmland – Arvika, Karlstad, Sunne, Torsby, Filipstad, and Karlskoga – and is a dealer for Volvo, Polestar, Lynk & Co, Renault, Dacia, and Isuzu.
Helmia Damage Centers operate at four locations: Sunne, Karlstad, Filipstad, and Karlskoga. Our Damage Centers are award-winning according to MRF standards and have received multiple accolades. We work closely with many leading companies in the industry and are often involved in pilot projects for processes and systems related to claims operations.
At Helmia, you'll enjoy a secure workplace and work with an engaged team in an operation with established procedures and processes designed to keep everything running smoothly.
Our Employee Benefits
Being part of the Helmia team means not only joining an engaged and diverse workforce but also gaining access to a range of benefits that support both your professional and personal life:
Security through collective agreement – we offer stable and fair terms.
Exclusive discounts – favorable prices on fuel, accessories, new and used vehicles, insurance, and financing.
Wellness allowance – we invest in your health and encourage an active lifestyle.
Parental pay – 10% additional compensation during parental leave.
Group activities and meetings across company divisions.
Employment and Application
This is a full-time position. You will begin with a six-month probationary period, which will then transition to a permanent employment contract.
We review applications on a rolling basis, so please submit your application as soon as possible, but no later than October 31, 2026.
For questions, contact [email protected].
We ask that recruitment and advertising sales representatives do not contact us.