Operations Coordinator in Malmö

Arbetsförmedlingen · plný úvazek

Föreningsgatan 35, Malmö, Švédsko

Do you want a key role in monitoring, analyzing, and developing an operation of great importance to job seekers across the country? As an Operations Coordinator in the Unit for National Assessment and Planning in Malmö Karlskrona, you will work in the management team with operational management, monitoring, and analysis, where your strategic ability and solid operational knowledge contribute to better results and quality. Together we get Sweden to work. Do you want to be one of us? The Unit's Mission The Unit meets job seekers with little or no support needs and employers with little or some support needs. The assignment includes, among other things, job seekers' first contact with the Swedish Public Employment Service, assessment, planning, monitoring, and matching, as well as support to employers in their skills supply. The Unit is also responsible for, among other things, certain decisions and serves as an entry point for the State Service Center. Job Description As an Operations Coordinator, you assist the Unit Manager with expert knowledge and prepare and present matters and assignments. You work closely with the Unit Manager and in the management team of the Unit. A particular focus in the role is monitoring and analysis based on operational plans, risk analysis, and management systems. You analyze the operation's results and quality and identify risks, improvement areas, and possible measures. You also participate in the operation's development and improvement work and handle matters that require you to quickly familiarize yourself with new areas and regulations. The role also involves presenting results and collaborating with various stakeholders. The role is based on close cooperation and mutual trust with the Unit Manager and the management team. We therefore place great importance on personal suitability. Our Offer The position is a permanent full-time employment that may be initiated with a six-month probationary period. The work location is Malmö, start date by agreement. We offer you the opportunity to work at a workplace where we value balance between work and personal life. You will have access to a generous vacation agreement, flexible working hours, and the opportunity to work remotely up to 49 percent on an annual basis. We also include wellness activities during work hours and a favorable wellness subsidy. As an employee of the Swedish Public Employment Service, you also have access to skills development and career opportunities within the agency. Through our work, we contribute to an inclusive and sustainable society, where you have the opportunity to make a real difference for individuals and for society at large. More about working with us Basic Requirements for the Position University degree in, for example, political science, social science, economics, law, or another field that the employer deems equivalent Current experience in these areas: operational planning, quality work, communication, and operational monitoring Experience in driving development and improvement work as well as method and process development At least five years of experience working at the Swedish Public Employment Service Well versed in working with both job seekers and employers at the Swedish Public Employment Service Additional Qualifications for the Position Experience working with goal and results monitoring Very good knowledge of office packages such as Excel and PowerPoint Experience working as an Operations Coordinator at the Swedish Public Employment Service Good knowledge of the Swedish Public Employment Service's Department for National Assessment and Planning The state values guide us in our daily work. As an employee with us, you are expected to work fairly, impartially, and with high integrity, and to help maintain and strengthen confidence in our agency. Beyond this, you have personal ability and aptitude to work in accordance with the Swedish Public Employment Service's employee criteria. Read more about the state values and our employee criteria on our website. As an employee of the Swedish Public Employment Service, you are expected to be: Responsible – take responsibility for your work, collaborate, and contribute to a good work environment. Proactive – take initiative, contribute to improvements, and handle changes. Results-focused – plan, monitor, and contribute to operational benefits and results. Application Does this sound like a position for you? Submit your application by October 5, 2026. Attach your CV where you specify the year, month, and job duties for each employment, as well as certificates that prove the requirements for education and/or work experience in your application. It is important that you answer the selection questions in detail and truthfully so that we get a clear picture of your experience. If requested information is not provided, you risk being screened out in the selection process. You do not need to submit a personal letter. During the recruitment process, selection tests may occur. We will keep you informed throughout the recruitment process. Learn more about our recruitment process. If you have protected personal information, please contact the recruitment partner named in the advertisement and you will receive help submitting your application.