Operations Coordinator for the Swedish Public Employment Service Kalmar

Arbetsförmedlingen · plný úvazek

Borgmästaregatan 5, Kalmar, Švédsko

Do you want to contribute to an efficient and lawful labor market policy? Do you want a key role in developing our operations in an organization with an important public mission? We are seeking a driven operations coordinator who wants to support the management team in analysis, follow-up, and development work from both an operational and strategic perspective within the Kalmar unit. Together we get Sweden to work – do you want to be part of us? The Unit's Mission The Swedish Public Employment Service Kalmar is growing and developing. The unit operates in Kalmar, Oskarshamn, and Västervik and consists of approximately 130 employees. Within the Coordinated Support Business Area, we provide coordinated services to job seekers and employers to shorten the time to sustainable employment and sustainable recruitment, as well as prevent incorrect payments and violations of the welfare systems. We are now seeking an engaged and driven operations coordinator who wants to help develop the business forward. Job Description In close collaboration with the unit manager and section managers, you will assist the management team with materials and analyses of the operations. This ensures that we together can guarantee that we work according to good governance and that we work efficiently and lawfully toward current goals. Your primary task is to support management in their work to coordinate, structure, and follow up on operations from both an operational and strategic perspective. You are expected to take initiative and implement activities that enable goals to be reached and drive development work within the unit. The role may involve you having operational responsibility for various projects within the unit's area of responsibility. In the role, collaboration in meetings and with networks, both internally and externally, is an important part of the work tasks. As an operations coordinator in the Kalmar unit, you will be part of the unit's management team consisting of seven section managers, a management assistant, and a unit manager. The role includes, among other things: Preparing matters and developing decision-making materials for management and governance Coordinating, driving, and following up on operational assignments Conducting analyses and compiling reports, materials, and presentations Contributing to work with internal governance and control, risk management, and continuity planning Supporting work with operational planning and operational follow-up Ensuring structure, quality, and compliance in materials, processes, and working methods Being a qualified support to management on planning, development, and follow-up matters Our Offer The position is a permanent full-time employment that may be initiated with a six-month probationary period. Work locations are Kalmar, Västervik, or Oskarshamn. We offer you the opportunity to work at a workplace where we value balance between work and personal life. You will have access to a generous vacation agreement and the opportunity to work remotely when operations permit. We also offer wellness activities during work hours and a favorable wellness allowance. Basic Requirements for the Position University education of 180 hp (120 credits according to the previous system) or equivalent experience that the employer deems equivalent Experience with operational planning or operational management in a larger organization Experience with internal governance and control, risk management, or continuity work Experience in independently producing analyses, reports, and decision-making materials Good ability to handle, analyze, and structure written information and to interpret and develop materials Experience working with digital operational or case management systems Very good ability to express yourself verbally and in writing in Swedish Other Merits for the Position Documented experience and good knowledge of Swedish national labor market policy and the Swedish Public Employment Service's operations Experience with improvement work, flow descriptions, process maps, and developing educational presentation materials Experience giving presentations, leading work meetings, workshops, and similar meeting formats Experience working with labor market issues Work experience from the public sector or another politically governed organization Good knowledge of the Swedish Public Employment Service's framework programs and measures To succeed in the role, you need to be structured, analytical, and self-directed. You have the ability to quickly familiarize yourself with new issues and can translate information from different sources into well-founded conclusions and clear recommendations to management. You take responsibility for your assignments, work proactively, and drive issues forward with good quality. At the same time, you have well-developed collaboration skills and build trusting relationships through a professional and attentive working style. The public sector values guide us in our daily work. As an employee with us, you are expected to work fairly, impartially, and with high integrity, and contribute to maintaining and strengthening confidence in our agency. As an employee at the Swedish Public Employment Service, you are expected to be: Responsible – take responsibility for your work, collaborate, and contribute to a good work environment. Action-oriented – take initiative, contribute to improvements, and handle changes. Results-focused – plan, follow up, and contribute to operational benefits and results. Application Does this sound like a position for you? Welcome to submit your application by 2026-09-28. Attach your CV where you specify the year, month, and work tasks for each employment. You do not need to submit a personal letter. If you have protected personal information, contact the recruitment partner and you will receive help submitting your application. More about our organization and our mission