Operations Area Manager for Sickness Insurance Support for Return to Work, Skövde

Every year, Försäkringskassan makes 21 million decisions that affect people's lives and society as a whole. We distribute approximately 260 billion kronor annually. These are taxpayers' funds that we manage. It is a great responsibility. That is why we carefully examine each case, follow laws and regulations, inform and guide, care, and show consideration. It is a job for someone who wants to take responsibility. Welcome to Försäkringskassan. The Sickness Insurance Department (SF) is tasked with investigating, deciding on, and paying out primarily sickness benefits. Through lawful application, good service, and effective collaboration with other actors, the department works toward low and stable sickness absence. We are approximately 3,800 employees distributed across about 50 locations throughout Sweden. The department consists of five national operations areas called Initial Claims, In-Depth Investigation, Support for Return to Work, Legal Support, and Process. We are seeking a driven, strategic, and development-oriented person for the role of Operations Area Manager for the SF Support for Return to Work operations area. This is an opportunity for you to work at a high strategic level in operations with a high degree of complexity and a mission vital to society. Duties and Responsibilities As Operations Area Manager, you are responsible for managing operations and leading people according to the agency's long-term goals and the department's shared direction. The public sector values permeate your work. You lead nine area managers who lead others, as well as several support functions. In your role, you support the department director's decision-making and take responsibility for ensuring that decisions are implemented within your operations. You create understanding of context, direction, and the goals the department has set, and you develop the plans your operations need. You have operational responsibility, budget responsibility, and personnel responsibility. You play an active role in driving collaboration initiatives from a broader societal perspective together with other agencies and actors. You represent Försäkringskassan in media contacts. In the operations area's management group, you guide strategic work together with your area managers and support functions, and you drive cross-functional collaborations. Through your leadership, you create the predictability, security, and sustainability necessary for employees to take responsibility and meet the need for change. You adapt and exercise your leadership in a way that enables employees to use their judgment and competence. The operations area consists of approximately 1,100 employees, most of whom work as insurance investigators. Insurance investigators work to investigate sickness absence, assess work capacity, and actively coordinate measures to help people on sick leave return to work or other activities. In most cases, individuals are relatively far from returning to work or other activities and therefore need support from Försäkringskassan and other actors to return to work. The operations area also includes employees who work with insurance medicine and structural collaboration with other actors. The operations you lead are distributed across several locations in Sweden, and travel is part of the position. The operations area has strong interdependencies with other operations within the sick leave process, which requires strong collaboration skills. As Operations Area Manager, you are part of the department's management group, and your direct supervisor is the department director. The position involves handling classified information, which requires high standards for proper handling. It is therefore important that you have strong security awareness. It is a job for someone who wants to take responsibility. We are looking for you who have a university degree or experience and qualifications that can be assessed as equivalent have previous management experience have strong leadership ability develop long-term and positive visions promote new ideas and develop solutions that support development take own initiative and act proactively, make things happen, and take responsibility for results have good self-awareness and are stable as a person, promote a trust-building work environment promote mutual dialogue, are receptive, and adapt your communication to needs and situations. It is meritorious if you have experience with strategic leadership have experience leading managers have experience with leadership in similar operations have experience leading remotely. We place great emphasis on your personal qualities. Other Information A permanent employment, full-time, with start according to agreement. Possible placement locations: Gothenburg, Stockholm, Helsingborg, Malmö, Örebro, Borås, Uppsala, Skövde, Lund, Norrköping, or Västerås. Travel during work is required. Trial employment may be relevant. Some positions with us involve participation in security-sensitive operations. To be hired for such a position, a passed security vetting according to the Security Protection Act (2018:585) is required. In this recruitment, occupational psychological tests may be used as part of the selection process. Want to know more about Försäkringskassan as an employer? Visit https://www.forsakringskassan.se/om-forsakringskassan/jobba-hos-oss Contact Persons Manager: Ulrika Havossar, 010-114 00 29 (for questions about the position). HR Specialist: Stig Lindblom, 010-116 90 63, mailto:[email protected] (for questions about the recruitment process). Trade Union ST: Johanna Ryderling, 010-119 76 22, Saco-S: Matilda Eneqvist, 010-118 33 81, Seko: Eliza Grundström, 010-115 34 02. Application We welcome your application no later than September 13, 2026. When you apply, please attach your CV. We do not use cover letters in our recruitment process; instead, you will answer a number of selection questions relevant to the position. Upload your diplomas, grades, and certificates with your application. If you have protected personal information or no access to bank-id, call the HR specialist named in the announcement and you will receive help submitting your application.

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