Operations Area Manager for Sick Leave Insurance - Return to Work Support, Norrköping

Each year, the Swedish Social Insurance Agency makes 21 million decisions that affect people's lives and society as a whole. We distribute approximately 260 billion kronor annually. These are taxpayers' funds entrusted to our care. It is a great responsibility. That is why we look into each case, follow laws and regulations, inform and guide, care and show consideration. It is a job for you who wants to take responsibility. Welcome to the Swedish Social Insurance Agency. The Sick Leave Insurance Department (SF) is responsible for investigating, deciding, and paying out sick leave benefits, among other things. Through lawful application, good service, and efficient collaboration with other actors, the department works toward low and stable sick leave rates. We are approximately 3,800 employees located across about 50 locations throughout Sweden. The department consists of five national operations areas named Initial Claims, In-depth Investigation, Return to Work Support, Legal Support, and Process. We are seeking a driven, strategic, and development-oriented person for the role of Operations Area Manager for the SF Return to Work Support operations area. Here is an opportunity for you who wants to work at a high strategic level in operations with a high degree of complexity and a societally important mission. Responsibilities and Tasks As Operations Area Manager, you are responsible for directing operations and leading people based on the agency's long-term goals and the department's shared direction. The state's core values permeate your work. You lead nine area managers who lead others, plus a number of support functions. In your role, you support the department director's decision-making and take responsibility for ensuring that decisions made are implemented within your operations. You create understanding of context, direction, and the objectives set by the department, and develop the plans your operations need. You have operational responsibility, budget responsibility, and personnel responsibility. You have an active role in driving collaboration efforts from a broader societal perspective together with other agencies and actors. You represent the Swedish Social Insurance Agency in media contacts. In the operations area's management group, you guide strategic work together with your area managers and support functions, and drive cross-functional collaborations. Through your leadership, you create the predictability, security, and sustainability necessary for employees to take responsibility and meet the need for change. You adapt and exercise your leadership in a way that creates conditions for employees to use their judgment and expertise. The operations area consists of approximately 1,100 employees, most of whom work as insurance investigators. Insurance investigators work investigating sick leave, assessing work capacity, and actively coordinating measures to help people on sick leave return to work or other employment. In most cases, individuals are relatively far from returning to work or other employment and therefore need support from the Swedish Social Insurance Agency and other actors to return to work. The operations area also includes employees working with insurance medicine and structural collaboration with other actors. The operations you lead are dispersed across multiple locations in Sweden, and travel is part of the position. The operations area has strong dependencies with other operations within the sick leave process, so strong collaboration skills are required. As Operations Area Manager, you are part of the department's management group, and your immediate supervisor is the department director. This position involves handling confidential information, which places high demands on proper handling. Therefore, it is important that anyone working with us has high security awareness. It is a job for you who wants to take responsibility. What We Seek in You You have a university degree or experience and qualifications that can be deemed equivalent You have previous management experience You have strong leadership abilities You develop long-term and positive objectives You promote new ideas and develop solutions that support development You take own initiatives and act proactively, make things happen, and take responsibility for results You have good self-awareness and are stable as a person, promoting a trust-building work environment You promote mutual dialogue, are attentive, and adapt your communication according to needs and situation It is Advantageous if You Have experience in strategic leadership Have experience leading managers Have experience leading in similar operations Have experience leading remotely We place great emphasis on your personal qualities. Other Information A permanent employment, full-time, with start date by agreement. Possible placement locations: Gothenburg, Stockholm, Helsingborg, Malmö, Örebro, Borås, Uppsala, Skövde, Lund, Norrköping, or Västerås. Travel is part of the position. A probationary period may apply. Certain positions with us involve participation in security-sensitive operations. To be employed in such a position, a valid security clearance under the Security Protection Act (2018:585) is required. In this recruitment, work psychological tests may be used as part of the selection process. Want to know more about the Swedish Social Insurance Agency as an employer? Visit https://www.forsakringskassan.se/om-forsakringskassan/jobba-hos-oss Contact Persons Manager: Ulrika Havossar, 010-114 00 29 (for questions about the position). HR Specialist: Stig Lindblom, 010-116 90 63, [email protected] (for questions about the recruitment process). Trade Union ST: Johanna Ryderling, 010-119 76 22, Saco-S: Matilda Eneqvist, 010-118 33 81, Seko: Eliza Grundström, 010-115 34 02. Application We welcome your application by September 13, 2026. When you apply, attach your CV. We do not use cover letters in our recruitment; instead, you will answer a number of selection questions relevant to the position. Upload your diplomas, grades, and certificates with your application. If you have protected personal information or no access to Bank-ID, please call the HR specialist named in this announcement, and we will help you submit your application.

Zeptej se AI

Časté otázky k tomuto inzerátu — otevře tvoji AI s připraveným promptem včetně odkazu na inzerát.

• Je mzda v této pracovní nabídce konkurenceschopná pro tuto pozici a lokalitu?
  Otevřít v
• Na co se mám zeptat na pohovoru na tuto pozici?
  Otevřít v
• Jaké dovednosti mám vyzdvihnout v odpovědi na tento inzerát?
  Otevřít v