Operations Area Manager for Sickness Insurance - Return to Work Support, Gothenburg

Every year, the Swedish Social Insurance Agency makes 21 million decisions that affect people's lives and society as a whole. We distribute approximately 260 billion kronor annually. These are taxpayers' funds that we manage. It is a great responsibility. Therefore, we carefully examine each case, follow laws and regulations, inform and guide, care and show consideration. It is a job for you who want to take responsibility. Welcome to the Swedish Social Insurance Agency. The Sickness Insurance Department (SF) has the mission to investigate, decide on, and pay out primarily sickness benefits. Through legally sound application, good service, and effective collaboration with other stakeholders, the department works toward low and stable sick leave. We are approximately 3,800 employees distributed across about 50 locations throughout Sweden. The department consists of five national operations areas named Initial Assessment, In-Depth Investigation, Return to Work Support, Legal Support, and Process. We are seeking a driven, strategic, and development-oriented person for the role of Operations Area Manager for SF Return to Work Support. This is an opportunity for you who want to work at a high strategic level in operations with high complexity and an important societal mission. Tasks and Responsibilities As Operations Area Manager, you are responsible for directing operations and leading people based on the authority's long-term goals and the department's common direction. The state's core values permeate your work. You lead nine area managers who lead others, as well as a number of support functions. In your role, you support the department director's decision-making and take responsibility for ensuring that made decisions are implemented within your operations. You create understanding of context, direction, and the objectives the department has set, and you develop the plans your operations need. You have operational responsibility, budget responsibility, and personnel responsibility. You have an active role in driving collaboration efforts from a broader societal perspective together with other authorities and stakeholders. You represent the Swedish Social Insurance Agency in media contacts. In the operations area's management group, you direct strategic work together with your area managers and support functions, and you drive cross-functional collaborations. Through your leadership, you create the predictability, security, and sustainability necessary for employees to take responsibility and meet the need for change. You adapt and exercise your leadership in a way that creates conditions for employees to use their judgment and competence. The operations area consists of approximately 1,100 employees, most of whom work as insurance investigators. Insurance investigators work to investigate sick leave, assess work capacity, and actively coordinate measures to help people on sick leave return to work or other employment. In most cases, individuals are relatively far from returning to work or other employment and therefore need support from the Swedish Social Insurance Agency and other stakeholders to return to work. The operations area also includes employees who work with insurance medicine and structural collaboration with other stakeholders. The operations you lead are distributed across several locations in Sweden and travel is part of the position. The operations area has strong dependencies with other activities in the sick leave process, so good collaboration skills are required. As Operations Area Manager, you are part of the department's management group and your immediate superior is the department director. The position involves handling classified information, which places high demands on proper handling. Therefore, it is important that you have a high level of security awareness. It is a job for you who want to take responsibility. We are Looking for You Who has a university degree or experience and qualifications that can be assessed as equivalent has previous management experience has strong leadership ability develops long-term and positive objectives encourages new ideas and develops solutions that support development takes own initiative and acts proactively, makes things happen and takes responsibility for results has good self-awareness and is stable as a person, promotes a trust-building work environment encourages mutual dialogue, is attentive and adapts your communication according to needs and situation. It is Advantageous If You have experience with strategic leadership have experience leading managers have experience with leadership in similar operations have experience leading remotely. We place great importance on your personal qualities. Other Information A permanent employment, full-time, with start date by agreement. Possible work locations: Gothenburg, Stockholm, Helsingborg, Malmö, Örebro, Borås, Uppsala, Skövde, Lund, Norrköping, or Västerås. Travel during work is included. Trial employment may be applicable. Certain positions with us involve participation in security-sensitive activities. To be employed in such a position, a passed security clearance according to the Security Protection Act (2018:585) is required. In this recruitment process, work psychology tests may be used as part of the selection process. Do you want to know more about the Swedish Social Insurance Agency as an employer? Visit https://www.forsakringskassan.se/om-forsakringskassan/jobba-hos-oss Contact Persons Manager: Ulrika Havossar, 010-114 00 29 (for questions about the position). HR Specialist: Stig Lindblom, 010-116 90 63, [email protected] (for questions about the recruitment process). Trade Union ST: Johanna Ryderling, 010-119 76 22, Saco-S: Matilda Eneqvist, 010-118 33 81, Seko: Eliza Grundström, 010-115 34 02. Application We welcome your application by September 13, 2026. When you apply, please attach your CV. We do not use personal letters in our recruitment process; instead, you will answer a number of selection questions relevant to the position. Upload your diplomas, transcripts, and certificates with your application. If you have protected personal information or no access to bank-id, please call the HR specialist named in the announcement and you will receive help submitting your application. In everything we do, we act based on the principle of the equal value of all people, legal certainty, and good service.

Zeptej se AI

Časté otázky k tomuto inzerátu — otevře tvoji AI s připraveným promptem včetně odkazu na inzerát.

• Je mzda v této pracovní nabídce konkurenceschopná pro tuto pozici a lokalitu?
  Otevřít v
• Na co se mám zeptat na pohovoru na tuto pozici?
  Otevřít v
• Jaké dovednosti mám vyzdvihnout v odpovědi na tento inzerát?
  Otevřít v