Operations Controller for Management Support at SPSM

Do you want to help create the best conditions for equal education for all? At the Swedish Agency for Special Needs Education and Schools (SPSM), we work to ensure that all children, students, and adult learners with disabilities reach their educational goals. We operate specialized schools at various locations throughout Sweden. We also provide support to preschools and schools nationwide to create learning environments that are inclusive and conducive to development. Additionally, we distribute state grants and develop educational materials. We hope that you, with your background and expertise, can help increase our diversity. You can read more about what we offer at www.spsm.se/ledigajobb Within the Communications and Development business area, we work with analysis, evaluation, environmental monitoring, and innovation, and we lead the agency's development portfolio. We communicate research and knowledge relevant to special education. We are responsible for the agency's digitalization, service development, and new system solutions. We also manage the agency's internal and external communications. Do you thrive in a role where you can combine analysis, structure, and business development – and be part of an organization with strong focus on development within a government agency that can make a real difference? Then the role of Operations Controller may be right for you. 1 position(s). JOB DUTIES About the Role As an Operations Controller in management support, you provide qualified support to management and have overall responsibility for business management, planning, and monitoring within your business area. You are part of a cross-functional management support team where you collectively contribute perspective, quality, and long-term development. Here you have the opportunity to work closely with operations, influence work methods, and help ensure resources are used in the best possible way to achieve set goals. You work both strategically and operatively with business planning, monitoring, and reporting. Through analysis and monitoring, you create clear documentation that makes it easier for management to make well-informed decisions. You identify patterns, spot areas for improvement, and contribute to a proactive approach that strengthens operations over time – always based on the public sector's requirements for quality, legal certainty, and transparency. In this role, you collaborate closely with the responsible functions for the agency's overall business management and standardization. You are also part of a network of Operations Controllers from other business areas where you collectively contribute to developing uniform work methods, routines, and processes. Together, you contribute to strong and cohesive management throughout the entire agency. Through your work, you contribute to strengthening both your business area's and the agency's collective ability to achieve its strategic goals in a structured, efficient, and sustainable way. Job Duties • Provide advice and qualified support to managers on business management and monitoring issues • Support the business area in planning, implementing, and monitoring operations and the agency's development portfolio • Develop analyses, reports, and decision-making documentation to support management decisions • Drive and coordinate processes for business planning, goal formulation, and indicator monitoring • Contribute to the development and implementation of uniform methods and tools for business management • Ensure that the business area complies with the organization's guidelines and processes for monitoring and reporting • Participate in and, if needed, drive change and development initiatives within management and monitoring • Work closely with the Financial Controller to ensure clear alignment between budget, resources, and business goals QUALIFICATIONS We are looking for someone with: • Relevant academic education in statistics, public administration, or equivalent field • Experience with business management and monitoring • Strong analytical skills and experience working with data, analyses, and indicators • Good experience presenting results and analyses to management and other stakeholders • Experience developing processes and work methods within business management • Good system experience and familiarity with relevant digital tools for analysis and reporting • Ability to express yourself clearly in spoken or sign language Swedish and in writing Desirable qualifications: • Experience from a government organization or other public sector agency • Experience within the business area's mandate Personal Qualities • You are analytical, structured, and solution-oriented • You are collaborative and have the ability to build good relationships within and outside the organization • You are proactive and drive your work independently while contributing to overarching shared goals • You have a strategic holistic perspective but can also handle details when needed • You are communicative and can explain complex issues in an educational manner Great weight is placed on personal suitability. Since your colleagues are geographically dispersed, collaboration and meetings take place digitally via Zoom, Teams, and Skype. This gives you great flexibility, but also requires good structure, clear communication, and the ability to build relationships at a distance. Employment Type: Permanent position. Duration: Ongoing. A 6-month trial employment period applies. An excerpt from the criminal record register must be presented before employment. In the event of a societal crisis, you may be assigned to work in different business areas of the agency based on your work location. In preparing for this recruitment, we have determined the recruitment channels and marketing approach. We do not accept offers for advertising and recruitment assistance at this time.

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