Operations Controller for Management Support at SPSM

Do you want to help create the best conditions for equitable education? At the Swedish Agency for Special Education (SPSM), we work to ensure that all children, students, and adult learners with disabilities achieve their educational goals. We operate our own special schools in various locations across Sweden. We also provide support to preschools and schools throughout the country to help create learning environments that are developmental and accessible. Additionally, we distribute government grants and develop educational materials. We hope that you, with your background and expertise, can help increase our diversity. You can read more about what we offer at www.spsm.se/ledigajobb Within the Communication and Development business area, we work with analysis, evaluation, environmental monitoring, and innovation, and lead the agency's development portfolio. We communicate research and knowledge relevant to the special education field. We are responsible for the agency's digitalization, service development, and new system solutions. We are also responsible for the agency's internal and external communication. Do you thrive in a role where you can combine analysis, structure, and business development – and be part of an operation with a strong focus on development within an agency that can make a real difference? If so, the role of operations controller might be right for you. 1 position(s). WORK TASKS About the role As an operations controller in management support, you provide qualified support to leadership and have overall responsibility for business management, planning, and follow-up within your business area. You are part of a cross-functional management support team where you collectively contribute with a holistic perspective, quality, and long-term development. Here you get the opportunity to work closely with the business, influence working methods, and contribute to ensuring resources are used in the best possible way to achieve set goals. You work both strategically and operatively with business planning, follow-up, and reporting. Using analyses and follow-ups, you create clear foundations that make it easier for leadership to make well-informed decisions. You identify patterns, highlight areas for improvement, and contribute to a proactive approach that strengthens the business over time – always based on the public sector's requirements for quality, legal certainty, and transparency. In the role, you work closely with the responsible functions for the agency's overall business management and standard-setting. You are also part of a network of operations controllers from other business areas where you collectively contribute to the development of uniform working methods, procedures, and processes. Together you contribute to strong and cohesive management throughout the entire agency. Through your work, you contribute to strengthening both the business area's and the agency's overall capacity to achieve its strategic goals in a structured, efficient, and sustainable way. Work tasks • Provide advice and qualified support to managers regarding business management and follow-up issues • Support the business area in planning, implementation, and follow-up of activities and the agency's development portfolio • Prepare analyses, reports, and decision support materials to assist leadership decision-making • Drive and coordinate processes for business planning, goal formulation, and indicator follow-up • Contribute to the development and implementation of uniform methods and tools for business management • Ensure that the business area follows the organization's guidelines and processes for follow-up and reporting • Participate in and, if necessary, drive change and development initiatives within management and follow-up • Work closely with the finance controller to ensure clear linkage between budget, resources, and business goals QUALIFICATIONS We are looking for you who have: • Relevant academic education in statistics, public administration, or other equivalent field • Experience with business management and follow-up • Good analytical skills and experience working with data, analyses, and indicators • Good experience presenting results and analyses to management and other stakeholders • Experience developing processes and working methods within business management • Good system proficiency and experience with relevant digital tools for analysis and reporting • Ability to express yourself well in spoken or sign language in Swedish and in writing Meritorious: • Experience from a government agency or other public organization • Experience related to the business area's mission Personal qualities • You are analytical, structured, and solution-oriented • You are collaborative and have the ability to build good relationships within and outside the organization • You are proactive and drive your work independently while contributing to overarching common goals • You have a strategic holistic perspective but can also handle details when needed • You are communicative and can explain complex issues in a pedagogical way Great emphasis is placed on personal suitability. Since your colleagues are geographically dispersed, collaboration and meetings take place digitally via Zoom, Teams, and Skype. This gives you great flexibility but also requires good structure, clear communication, and the ability to build relationships even remotely. Employment type: Permanent employment. Duration: Indefinite. A 6-month probationary period applies. An extract from the criminal record shall be presented before employment. In the event of a national crisis, you may be assigned to work between the agency's business areas based on your assigned location. In preparation for the recruitment process, we have taken a position on recruitment channels and marketing. At this time, we decline all offers of advertising and recruitment assistance.

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