Operations Manager / Facility Director (SoL)

Most companies search for a manager. We're searching for a leader. There are people who lead through their title. Then there are people who lead through who they are. We're looking for the latter. We seek a leader who builds culture before control, who develops people before processes, and who understands that real quality is created in people's daily work, not in policy documents. If you're looking for a job where your main task is to maintain an operation, this is probably not the right position. But if you want to lead an organization that makes a difference every day for people in some of life's most vulnerable situations, then we hope you'll read on. About Sapling AB Sapling AB is a national player in social care with a special focus on sheltered housing under the Social Services Act. We work together with municipalities across Sweden and have, in recent years, grown into an established operation with high ambitions for quality, leadership, and organizational development. We are certified according to ISO 9001 and ISO 14001 and operate based on a comprehensive quality management system where continuous improvement, regulatory compliance, and professional leadership are an integral part of our daily work. We don't believe that quality is something you achieve. We believe that quality is something you choose—every day. About the Position As Operations Manager and Facility Director, you will have one of the organization's most important responsibilities. You will be the direct manager for approximately 15 employees, have full responsibility for personnel, results, and budget, and report directly to the CEO. The role is also part of Sapling's management team. You are responsible for leading and developing the operation, ensuring high quality, creating a good work environment, and continuing to build the culture that has made Sapling an appreciated partner for municipalities across Sweden. This is a role for someone who wants to combine strategic leadership with hands-on and operational responsibility. You lead people. You lead development. You lead change. Your main areas of responsibility are to: Lead and develop the operation toward set goals. Manage approximately 15 employees. Respond for the operation's budget and results. Serve as Facility Director according to applicable legislation. Ensure high quality and full regulatory compliance. Develop the operation's working methods and processes. Recruit, onboard, and develop employees. Build long-term relationships with municipalities and other clients. Actively contribute to Sapling's continued growth and development. Who Are We Looking For? We are looking for someone who is primarily educated as a social worker or has other relevant academic education that meets the requirements to serve as a Facility Director under applicable regulations. But education is not what will determine who we hire. Leadership is. Therefore, we will place great emphasis on your previous management experience, your ability to develop people, and your capacity to achieve results through others. If you also have experience building, developing, or running operations in an entrepreneurial environment, we see that as a very strong qualification. We believe you: Have several years of experience as a manager. Have worked with personnel, budget, and results responsibility. Are confident making decisions even when circumstances change. Are a present leader who builds trust. Have a good understanding of social work and relevant legislation. Are structured, communicative, and solution-oriented. Want to develop both people and operations. For us, leadership is not a title. It is a responsibility. Transparency is part of our leadership We want to be open from the start about the situation our organization is in. Sapling currently operates a stable and growing business where sheltered housing accounts for approximately 90 percent of the company's operations. At the same time, a legal process is underway regarding an authority decision related to a licensing matter. An initial decision has gone against us, but we have chosen to pursue legal review because we believe the matter deserves full legal examination. The matter is therefore not yet finally decided. Regardless of the outcome, this is a key role that is needed in the organization. We see transparency as a natural part of good leadership. We are therefore not looking for someone seeking the easiest path. We're looking for someone who wants to help lead a strong organization through both opportunities and challenges. Why People Choose Sapling With us, you get: One of the organization's most important management roles. Direct reporting to the CEO. A seat in the management team. Personnel responsibility for approximately 15 employees. Budget and results responsibility. The opportunity to influence the operation's future development. Short decision-making paths and significant authority. An organization where quality, leadership, and development are at the center. The opportunity to grow with a company that has high ambitions. Application We recruit on an ongoing basis and the position may be filled before the application deadline. Please submit your application as soon as possible. Your application should include: CV Cover letter Salary expectations If you have questions about the position, you are warmly welcome to contact: We're not looking for the perfect manager—we're looking for the leader who wants to help shape the future of sheltered housing.

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