Assignment Manager for Personal Assistance in Växjö

We are growing and want to expand our team at Olivia assistans, and we are looking for you who also want to make every individual life richer, every day. We are seeking someone who is motivated by working with people, quality, development, and whose heart beats a little faster for care. As an Assignment Manager with us, you have an important role in creating safe and high-quality personal assistance for our customers. You are responsible for the overall management of your assistance assignments and work closely with both customers, assistants, and various partners to make everyday life function as smoothly as possible. In this role, you combine leadership, structure, and consideration. You are a support for your employees while ensuring that quality, work environment, and customer satisfaction remain at a high level. You have many points of contact – both internally with our support functions and externally with, for example, Försäkringskassan, municipalities, and trade union organizations. Your responsibilities include: Quality work and documentation Budget and financial follow-up Personnel responsibility for assistants in your assignments Work environment initiatives and support in personnel matters Customer responsibility with a focus on creating secure and long-term relationships and ensuring that the customer's needs and wishes are met. We are looking for someone who likes to take responsibility and lead others in a secure and engaged manner. You enjoy meeting people, building relationships, and finding solutions even when the pace is high. To thrive in this role, we believe you: Are social, attentive, and service-oriented Communicate clearly and pedagogically Can work independently but also collaborate well with others Are organized and good at planning Have a calm demeanor and can make secure decisions even in stressful situations Have basic understanding of finances and budget management Requirements: Relevant education in, for example, healthcare and social care, social work, behavioral science, or HR Previous experience in leadership or personnel responsibility Good administrative skills and experience with documentation Very good Swedish in speech and writing B-class driver's license It is especially meritorious if you have previously worked in personal assistance or other LSS activities. More about the position: Location: Växjö Scope: Full-time, Monday–Friday Travel is included in the position, and occasional evening meetings and customer activities may occur. We apply a probationary period. Start date is preferably immediately. Interviews are held on an ongoing basis and the position may be filled before the final application deadline. For questions and more about the recruitment If you have questions about the position, you are welcome to contact the recruiting manager by email: Camilla Bengtsdotter, Operational Manager: [email protected] Personality tests as a complement to your application During recruitment, personality tests are conducted as part of our selection process. Tests make the selection process more accurate and fair for you as a job applicant and relate to what is relevant for the position. We may conduct background checks in this recruitment. A requirement to begin employment with us is that you as an applicant can present a valid ID document, submit a personal certificate, and any documents that demonstrate your right to work in Sweden. About us Olivia is one of the larger private providers of personal assistance in Sweden and is part of Team Olivia. We offer care and rehabilitation services and have local offices in Uppsala, Stockholm, Växjö, and Gothenburg. Our goal is to provide the best care in a thoughtful and engaged manner. Feel free to read more about us at: www.oliviapersonligassistans.se Part of Team Olivia Olivia is part of the Team Olivia group. Team Olivia has developed into a leading care company with established companies under local brands with operations in Sweden and Denmark. Read more about Team Olivia here: www.teamolivia.se

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