Swedish Customs Agency Seeks Operational Case Officer, Internal Control

TULLVERKET · plný úvazek

Box 27311, Stockholm, Švédsko

Do you want a varied and meaningful job with exciting tasks where you have the opportunity to contribute to creating a safe and secure society? Do you enjoy working with various administrative tasks? Can you objectively make different government decisions while treating people with respect and understanding? If so, a position within the Swedish Customs Agency's control department could be perfect for you! The Swedish Customs Agency's core operations are divided into four departments: control, customs crime, intelligence, and revenue. The Swedish Customs Agency is now seeking operational case officers for the control department, based in Stockholm. Internal control is the department within the control division responsible for ensuring that correct customs duties and other charges are collected for goods imported and exported from the country. We also verify compliance with sanctions, restrictions, and import/export regulations. The assignment ultimately aims to ensure that only approved goods cross Sweden's borders. About the Position As an operational case officer within Internal Control, your main responsibilities will include ensuring that businesses and individuals comply with customs regulations by examining and clearing customs declarations. You will primarily work with import flows and classify goods according to the Customs Tariff. Our workplace consists of an open office landscape and a clearance office, where we always wear uniforms in the clearance office. The work offers great variety and may include office operations, case handling, various types of administrative work, development work to meet new requirements from the EU Commission, and in specific cases, physical goods inspections. As a case officer, you make various types of government decisions daily based on applicable legislation. The Swedish Customs Agency is a control authority that also acts according to directives from other authorities. The work is performed in several different digital systems and involves contact with businesses, individuals, freight forwarders, and other government agencies. New questions and situations require you as an operational case officer to be flexible and solution-oriented. Currently, the Swedish Customs Agency is undergoing an exciting and comprehensive transformation to implement new customs legislation with accompanying new systems. This means you must be curious and interested in learning new things, as well as work on developing continuous improvements to both work processes and system support. It also means you will need to work with many different digital systems and continuously update your knowledge regarding various regulations. Are You the One We're Looking For? We are looking for someone who has: Completed upper secondary education plus at least three years of work experience and/or: Completed qualified vocational education/vocational college education within freight forwarding, logistics, economics, law, or alternatively studies of at least 60 credits/90 ECTS within freight forwarding, logistics, economics, law, political science, or other education that the employer considers equivalent Good ability to express yourself in speech and writing in Swedish and English. It is advantageous if you have: Experience with customs-related work during the past five years from, for example, the freight forwarding industry or from operations working with foreign trade Work experience in case handling or case administration from other public or state operations, or similar tasks within private business. Experience with investigative work Good IT skills and experience with agile IT development work Personal Qualities The job suits you if you can make independent decisions within given frameworks and independently drive your work. You should have a good ability to prioritize and focus on the right things as we work with many cases in parallel. We see it as obvious that you contribute ideas and thoughts to develop and improve the department. We want you to be receptive, good at collaborating with your surroundings, and unpretentious. We place great importance on your ability to treat people with respect and understanding, that you have good judgment, and are a good representative for the Swedish Customs Agency both within the agency and externally. The work requires you to follow laws and regulations and to have high security awareness. As an employee at the Swedish Customs Agency, you are professional and work according to the state's core values and our value words: accountability, holistic perspective, and innovative thinking. We place great importance on personal suitability. Education and Employment Course start for this position is February 24, 2027. During your first months as an employee, you will undergo basic training where theory alternates with practice. The training will be conducted primarily at your place of employment as distance education. There will also be in-person meetings that may take place at other locations, which will involve some travel and overnight stays. Employment begins with a six-month probationary period. After successful completion of training and probation, you will be offered a permanent position unless otherwise agreed. Other: Reference number: TV 2026-20647 Placement location: Stockholm Work hours: Daytime Individual salary setting is applied. We think it is important with balance between work and private life and our benefits include health and fitness benefits, subsidized medicines, and good vacation and pension terms. Security clearance according to the Security Protection Act will be conducted before employment, as well as drug testing and background check. The Swedish Customs Agency is a total defense authority and upon employment you will be war-placed at the Swedish Customs Agency. For us, it is a matter of course to have an inclusive workplace and we strive for equality and diversity. For More Information and Application If you have questions about the position, you are welcome to contact Annika Carlström (mailto:[email protected]), Igor Doslo (mailto:[email protected]), or Zuher Rajpar (mailto:[email protected]). For questions about the recruitment process, you can call the Swedish Customs Agency PA support at tel. 060 67 25 85. Your application with an accompanying personal letter and CV/list of qualifications must be received by the Swedish Customs Agency no later than October 6. You apply through the electronic application form below. We request that you do not contact staffing and recruitment companies or sellers of job advertisements.