Women in IT!

Popis:

Do you have any experience in customer service/technical support and are you at the beginning of your career? We want to open the door for more women in IT and work toward a more balanced gender distribution in the industry, but you are of course welcome to apply regardless of gender. WORK DUTIES: Together with a team based in Stockholm, you will receive incoming calls from internal or external contacts. Your task is to support them in a pedagogical way with their questions and help them solve their IT problems in a solution-oriented manner via phone, email, and chat. 📨☎️👩‍💻 The complexity of the questions varies, but callers might reach out with user and password management, Microsoft Office questions (primarily MS Office 365), Windows (primarily 7/8/8.1), VPN issues (corporate customers connecting their computers from home), or Active Directory (other office administration/permission administration). WHO ARE YOU? You are service-minded with a burning interest in IT, a drive to develop and learn more. We see that you have experience with some form of customer service/phone experience, and it's a merit if you've attended an IT-related high school program. We place great emphasis on personal fit and believe in you even if you lack formal education, as long as you're engaged and willing to give 110%. We'd like you to enjoy problem-solving and can guide others in a pedagogical way so that you reach a solution together. It's a merit if you have experience with Active Directory, remote access, VPN, Windows, ticketing systems, and more. You are social and have no problem working independently, but you also contribute to a good atmosphere in the team. Fluent Swedish and English in both speech and writing is a requirement ✍️🗨️ INFORMATION: Location: Stockholm Position: Full-time 100% Salary: By agreement SOUNDS INTERESTING? Yay! 🤩 Then we welcome you to submit your application, with or without a CV. If you have questions about the position, who Tavana is, or the consultant role, feel free to email [email protected]. Please note that we do not accept applications via email.Do you have any experience in customer service/technical support and are you at the beginning of your career? We want to open the door for more women in IT and work toward a more balanced gender distribution in the industry, but you are of course welcome to apply regardless of gender. WORK DUTIES: Together with a team based in Stockholm, you will receive incoming calls from internal or external contacts. Your task is to support them in a pedagogical way with their questions and help them solve their IT problems in a solution-oriented manner via phone, email, and chat. 📨☎️👩‍💻 The…

Přehled

Typ

job

Stav

active

Viditelnost

public

Město

Stockholm

Adresa

Biblioteksgatan 29

GPS

59.337211004881, 18.072141488601kopírovatotevřít v ▾

Email

Zobrazit e-mail

Zobrazení

4

Publikováno

24. 2. 2026

Upraveno

6. 8. 2026

Poloha

Parametry