Temporary Customer Service Substitute at our Fridhemsplan Office

Temporary Customer Service Substitute at our Fridhemsplan Office Are you looking for a flexible part-time job where you'll become an integral part of an engaged team? Do you enjoy talking with people, providing professional service, and working at a fast pace? If you see yourself working with us under these conditions for at least six months (preferably longer), you might be the person we're looking for. To give you the best possible start, we conduct an introductory training of at least three days. After that, you're expected to work independently with support from the team when needed. About the Role We're looking for a temporary substitute who can step in as needed when someone on our team is sick, on vacation, or away for other reasons. We therefore cannot guarantee a specific number of hours per month, but for the right person, we offer an important role in our operations and a workplace where you become part of the community. You'll work alongside our team at Fridhemsplan, where we handle incoming calls and emails for several different companies, including law firms. In total, we have 14 people on the team, and typically 8 employees work at the same time. Every day we handle around 1,000 incoming calls and approximately 100 emails, making this work perfect for you if you thrive in a dynamic environment where things are constantly happening. What We Offer Flexible work where you can step in as needed. A place in a tight-knit team where you become part of the community. Invitations to team kickoffs, team activities, and social events just like other employees. A workplace with short decision-making processes and close collaboration. A manager who is straightforward, empathetic, and invested in their employees' development. There's a genuine interest in seeing people grow, and a leader who doesn't hesitate to roll up their sleeves and help when needed. We Believe You Are service-oriented and enjoy helping people. Communicate easily in both speech and writing in Swedish and English. Are comfortable on the phone and can interact professionally with different types of people. Thrive working at a fast pace without compromising quality. Are flexible and appreciate variety in your work. Take responsibility and are reliable when the team needs your help. Are comfortable working with computers and web connections, such as calendars and external systems. Previous experience in customer service, phone reception, or similar work is a plus, but your attitude and willingness to provide good service is what matters most. Work Location 📍 Fridhemsplan, Stockholm Does this sound like something for you? Send your application to [email protected], subject: "timvikarie till kundservice" We look forward to hearing from you! Best regards Kamilla, 0733470903

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