Technical Inside Sales Representative at Axel Larsson

Are you technically minded and interested in working in a business-oriented role where you can combine customer contact, problem-solving, and sales – while being part of a stable and successful family business? As a technical inside sales representative at Axel Larsson, you'll take a central place in the organization and contribute to long-term customer relationships, high-quality service, and continued growth in an operation with strong technical expertise and quick decision-making processes. About the Position This is a direct placement, meaning the recruitment process is conducted through Bravura and you will be hired directly by Axel Larsson. About the Company Axel Larsson Maskinaffär AB is an independent family business with over 75 years of experience and a strong position as one of Scandinavia's leading suppliers of valves and instruments. Here, tradition combines with innovation – the company delivers customized valve packages, automation solutions, and technical consulting to some of the industry's most demanding clients. With headquarters in Upplands Väsby and local offices throughout Sweden, the company offers a work environment characterized by commitment, quality, and consideration. Responsibilities As a technical inside sales representative at Axel Larsson, you have an important and central role in the company's sales efforts and in daily customer contact. You work with handling incoming inquiries and orders, primarily via email and phone, and are responsible for ensuring customers receive fast, professional, and solution-oriented service throughout the business process. An important part of the role is providing technical advice and support in product selection, often in close dialogue with the product manager or technical department to find the right solution for the customer. You work closely with the company's outside sales team and support them by helping with quotation materials, documentation, and customer case management. Specific responsibilities: Receive and handle incoming inquiries and orders via email and phone Process customer inquiries, prepare quotes, and place orders in the business system Provide technical support and advice to customers on product selection, in consultation with the product manager or technical department as needed Support the outside sales team in quotation work, documentation, and customer matters Work closely with the outside sales team and contribute to achieving common sales targets Build, develop, and maintain long-term customer relationships with a focus on high service and customer satisfaction Education, Experience, and Personal Qualities Completed upper secondary education with technical focus At least two years of experience with similar tasks in industry, preferably from roles as maintenance technician or equivalent within process industry Good technical understanding and interest in technology Strong knowledge of Swedish and English, both spoken and written Good IT skills, such as business systems, CRM systems, MS-Office As a person, you are confident and service-oriented in customer interactions, outgoing and communicative both verbally and in writing. You take initiative, follow up on inquiries, and are driven by finding solutions. As a team player, you collaborate unpretentiously with colleagues and handle challenges in a flexible and solution-oriented manner. Curiosity and a genuine interest in technology, as well as understanding how different components work together, are crucial for success in this role. Additional Information Start: Immediately Location: Upplands Väsby, Stockholm Salary: By agreement We use a competency-based methodology in all recruitment processes to ensure unbiased selection. We also work with continuous selection, which means we take down the job posting once we have received a sufficient number of applications. If you become a candidate for the position, we will contact you for an initial phone interview. Regardless of whether you advance in the process or not, you will receive feedback on your application. Do you have questions? Feel free to reach out! 📧 [email protected] 📞 010-171 47 10 We recommend that you submit your application as soon as possible, as we conduct continuous selection. Welcome with your application!

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