Support Technician Halmstad stadsnät AB

Do you want to connect the future of Halmstad and make a real difference? Halmstad is growing at an incredible pace. As a support technician at Halmstad's municipal network, you'll be a key person in keeping the entire municipality connected! Here you'll combine your technical expertise with a strong service mindset in a role where no two days are alike. Together with your team colleagues, you'll solve complex problems, support our customers, and ensure that 105,000 residents have fast and future-proof IT infrastructure. We don't expect you to know everything from day one – as long as you have drive and the desire to learn, we'll give you the tools to grow! Does this sound like your next step? Read more about the position below and submit your application today! Your responsibilities Do you have a good sense of service combined with a burning interest in technical matters? Do you want exciting and development-focused work where each day brings something new? Then you might be our new support technician! As a support technician, you'll be part of our Support team where you work together to quickly and efficiently resolve technical problems or issues that come in. Your main responsibilities will be: • Handling and processing incoming error reports • Contact with suppliers and end customers regarding incoming error reports • Basic troubleshooting and installations at customer sites and in our network Your qualifications We're looking for someone with IT-related education or other education/competence that the employer deems equivalent. The minimum education level is upper secondary school. Since the position involves a lot of communication, it is a requirement that you can express yourself well in Swedish, both verbally and in writing. A valid driver's license (Class B) is required. It is an advantage if you have previous experience working with technical support, as well as strong knowledge of networks and network equipment. We're looking for someone who is pedagogical, attentive, and flexible. As a person, you are social, willing to contact customers and operators, and have a strong ability to handle professional relationships. To succeed in the role, you take great responsibility for your tasks and plan your work in a structured way. We place great emphasis on personality – it's important that you enjoy working service-oriented and delivering good support to customers. Questions about the position can be directed to Josefin Lönnqvist during weeks 34-35 email: [email protected]

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