You'll manage the entire customer side of one of Stockholm's highest-rated tattoo studios
Moment Tattoo in Solna has been operating since 2018, has 8+ artists, and averages 5.0 stars across 450+ Google reviews. We're now looking for a studio manager who owns the customer experience and ensures our calendar stays full.
This is not a reception role. You greet every customer, conduct our complimentary consultations, match clients with the right artist, and help people who've carried an idea for years actually go through with it. When the studio thrives, it shows directly in your paycheck.
WHAT YOU'RE RESPONSIBLE FOR
Consultations with new customers: you listen to their idea, build trust, and create a concrete tattoo plan
The calendar: you book customers with the right artist, with extra focus on larger projects like sleeves and back pieces
Customer communication via SMS, email, and Instagram, from first contact to confirmed booking
Following up on leads from our advertising and customers who haven't finalized their booking
Maintaining our CRM system—we'll train you on the tools
Let's be clear from the start: personnel management for the artists stays with the owner. Your responsibility is the customers, the calendar, and the results. The role can grow as the studio grows.
HOW YOU'RE MEASURED
You're measured on the bookings you personally make and that actually happen. Your bookings are yours: no one else gets commission on them, and you don't get commission on others'. You see your own numbers every week.
Base salary plus uncapped commission on your own bookings. Commission increases as you book more: the bigger the month, the higher the percentage.
Realistic total salary when you do the job: 30,000–40,000 kr/month. The ceiling is open.
Guaranteed salary of 22,000 kr/month during your first 2 months while you learn our systems and consultation method
Probationary period of 6 months, then permanent
WHO YOU ARE
Requirements:
You're comfortable talking with people and can build trust quickly
You enjoy selling without it feeling like selling: you help people make decisions they already want to make
You're organized and driven, and don't drop balls when multiple things happen at once
You're used to taking responsibility on your own initiative
Fluent Swedish in speech and writing, English in speech
Merits, not requirements:
Experience as a store manager, sales leader, or similar role with own results responsibility
Experience in sales, booking, or service with sales responsibility
Personal interest in tattoos
Experience with CRM systems
You're comfortable on camera
Experience is valuable, but attitude decides. If you have the right attitude, we'll teach you the rest.
WHAT YOU GET
Training in our consultation method and systems from day one
Ongoing coaching and clear feedback
A role where you see the results of your work every week, in reviews and bookings
An ambitious team in an exclusive studio that customers travel from across Sweden to visit
We work extensively with advertising and social media. As our face to the outside, you can be part of content and ads we film, if you're comfortable on camera.
HOW TO APPLY
Email your CV to [email protected] with the subject line "Studioansvarig" and answer the question below.
People who perform develop constantly. What's the most recent thing you've learned for your own development (book, course, podcast, training)? What did you learn, and how has it affected how you work or think?
We read every answer. An honest and specific answer carries more weight than a perfect CV.
Applications without an answer to the question will not be processed.
Our process: application with question, short video interview from home, in-person interview at the studio, practical final interview. We respond to everyone who answers the question.
Location: Storgatan 104A, Solna (5 minutes from Huvudsta station). Start date by agreement.You'll manage the entire customer side of one of Stockholm's highest-rated tattoo studios
Moment Tattoo in Solna has been operating since 2018, has 8+ artists, and averages 5.0 stars across 450+ Google reviews. We're now looking for a studio manager who owns the customer experience and ensures our calendar stays full.
This is not a reception role. You greet every customer, conduct our complimentary consultations, match clients with the right artist, and help people who've carried an idea for years actually go through with it. When the studio thrives, it shows directly in your…