Organized and Curious Social Worker for the Subsistence Support Reception Unit

About the Job We are now recruiting a social worker for the Subsistence Support Reception Unit. The unit is often the first point of contact for our clients, which means the social worker role at the reception involves many quick and sometimes brief meetings with clients. The work tasks are divided into three main areas: - Appointment scheduling - Initial visits and investigations - On-call services & guidance At appointment scheduling, we receive initial information about and from the client and either book them for an initial visit or guide them to other authorities. Initial visits and investigations are the first opportunity where we physically meet the client and gather all information and documentation we need to investigate eligibility for assistance and subsequently make decisions. On-call services involve receiving spontaneous and unplanned visits from clients who have not yet had their initial visit and been assigned a case manager but who have found themselves in an acute emergency situation regarding, for example, food or medication. Since we are often the first contact with social services, we frequently encounter various problematic situations among individuals or families and therefore work closely with other units. The role also includes providing information about social services to citizens and guiding them to other authorities such as the Swedish Social Insurance Agency, the Swedish Employment Agency, and the unemployment insurance fund. The role also involves being vigilant and acting if children in a family risk being harmed or if domestic violence is occurring. We are a work group currently consisting of 19 employees, four team leaders, and one unit manager. The unit operates from the administration's office at Förstamajgatan 2a. We work continuously to develop and improve our working methods by drawing on employees' experience, the city's requirements, and clients' needs. We believe that if you are applying for this position, you enjoy and are comfortable with change work. We are constantly developing, both as a unit and as an administration, and as an employee, your contribution is important in these processes. The administration actively works with working time innovations, and the unit will be part of the 4-day week project from autumn. Some evening work may occur. Qualifications We are looking for someone with a degree in social work. You understand the importance of legally secure case handling and comprehend what it means in practice. We see that you have experience working with subsistence support, and it is meritorious if you have experience from a subsistence support reception unit. It is considered meritorious if you have knowledge of Arabic, Somali, Tigrinya, or Farsi. We also consider it meritorious if you have knowledge of Treserva. Knowledge of Office 365 is a requirement. We see that you have good communication skills and show consideration for those you meet in your professional role. You base your work on the equal worth of all people and create a good atmosphere in meetings. You are responsible and take your tasks seriously with the best interests of the operation in focus. Furthermore, we see that you work systematically, in an organized manner, and methodically, ensuring that work is completed and following up on results. You are flexible and can adapt easily and adjust to changed circumstances and new information. You take into account different sources of information and perspectives and can apply this to your own work area. We are looking for someone who enjoys working in a politically governed organization where you understand the bigger picture and work together with your colleagues to implement goals and assignments. We will place great emphasis on personal qualities. Selection and interviews may begin before the final application deadline. So don't hesitate to apply today! Warm welcome to submit your application! Other Information Göteborg City applies individual and differentiated salary setting. Here you can find more information about, among other things, salary statistics. Salary, Compensation and Benefits - Göteborg City To ensure quality in the recruitment process, fulfill GDPR requirements, and enable good communication with our applicants, we ask you to submit your application digitally and not via email or mail. If you have protected personal information, you should NOT apply through the system but contact the recruiting manager for handling of your application. Göteborg City is one of Sweden's largest employers. Our mission is to create a good everyday life for Göteborg's residents, visitors, and entrepreneurs. As an employee in the city, you have a secure employment with many career paths where you get the opportunity for interesting and meaningful work tasks. The city district has good communications and proximity to Göteborg's center. Here there are unique natural areas and varied buildings where development, renewal, and expansion take place in many areas. For us, diversity is an integral part of our work. We value different perspectives and experiences and strive to create an inclusive work environment for all. About Us The Social Administration Northeast works to provide residents in northeastern Göteborg with equivalent and efficient welfare with the opportunity to live secure and independent lives. The administration provides support to individuals and families according to the Social Services Act. We also offer activities and meeting places that can give children and youth a meaningful leisure time. Furthermore, the administration actively works with crisis support, security issues, community organizations, public health, and contacts with residents and civil society. Welcome to a vibrant administration in a dynamic city district - here we work for community and openness with a focus on those we serve!

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