Staffing Service Assistant, Malmö

Academic Work Sweden AB · plný úvazek

Östergatan 18, Malmö, Švédsko

We are looking for someone who loves problem-solving, customer interaction, and wants to deliver world-class service. Do you thrive with your own responsibility and juggling multiple tasks? Then apply for the position of Staffing Service Assistant! About the Position The role of Staffing & Service Assistant gives you the opportunity to kick-start your career in staffing! You will be part of the office's sharp staffing team working with our student pools and staffing some of our largest customers. It's a role with a lot of your own responsibility where you directly see the results of your work. Although much of the work is independent, you work together with the team committed to shared goals and results. The role offers flexible part-time work that throughout your studies provides you with income, valuable experience, and plenty of new contacts. Your Manager and Your Development Your manager is Cecilia Bloch, who works as Staffing Service Manager. In dialogue with your direct manager, you will plan your working hours based on the office's needs. We have chosen to have operational managers so that you get the best support in your role. As a Staffing Service Assistant, you will develop through our Training Program. You control your own career paths with us and we provide you with the conditions to succeed. Responsibilities Manage staffing of existing consultants according to our customers' needs Work proactively with customers to plan needs ahead and map consultants' availability Schedule personnel and solve scheduling gaps due to sick leave, cancellations, and consultant delays Manage a number of customer pools. This includes working with the responsible Consultant Manager and Account Manager to develop the business by monitoring the pools and initiating and implementing measures to achieve completely satisfied customers and consultants Work with documentation of activities related to the pools to ensure quality processes internally We Are Looking for You To thrive in this role, we see that you are ambitious and driven to work towards goals in collaboration with your colleagues. You have a strong sense of responsibility, the ability to organize your work efficiently, and ensure that you deliver according to deadlines. Relationship building comes naturally to you and you act openly and respectfully towards others. You have the ability to take feedback to both strengthen collaborations and develop yourself. You handle potentially stressful situations with confidence and have an optimistic attitude toward solving even demanding tasks. Experience We Require Are a student graduating no earlier than spring 2028, preferably in HR, finance, or similar Because we take a long-term view of this position, we prefer that you don't plan to study abroad or have an internship scheduled Have previous experience in service and customer contact Speak and write fluent Swedish and have good English, as the tasks involve extensive contact with customers and consultants in both languages Desired Experience Experience with administrative tasks Other Information Start: Immediately or October Extent: Part-time, 2-3 shifts/week Working hours: 07:00-12:00 or 13:00-17:00, on-call shifts on Sundays occur approximately 1 time/month 16:00-20:00 Location: Östergatan 18, Malmö Our Recruitment Process Apply for the position by clicking apply. We review candidates on an ongoing basis and the ad may be closed before the position is filled if we move into the selection and interview phase. Note that this application is made via an external site which means it will not be visible under "my pages" on your profile. We use ongoing selection and will remove the ad when enough candidates have reached the final stage of the recruitment process. A CV is required when applying. We do not use personal letters as a selection method and do not need them attached. As a candidate, you bear the main responsibility for ensuring your application is complete when submitted. The recruitment process contains two selection tests: a personality test and a cognitive ability test. These tests are tools for finding the candidate with the highest potential for the position and promoting equality, diversity, and a fair recruitment process. For our part-time positions, you as an applicant need another primary occupation of at least 50%. Examples of this include studies, other employment, self-employment, parental leave, or similar. We do not accept applications via email, but if you have specific questions about the position, these will be answered at [email protected] during office hours.