Chief of Staff, Coordinated Support Operations Area

Do you want to lead and develop a strategic staff that supports an operation with an important societal mission? As Chief of Staff, you will have a central role in directing, monitoring, and developing the operation. Together we will get Sweden working. Do you want to be one of us? Operations Area Mission As of March 1, 2026, the Swedish Public Employment Service has two operations areas that meet job seekers and employers: Operations Area Initial Support and Operations Area Coordinated Support. Operations Area Coordinated Support has overall responsibility for providing coordinated support to job seekers with significant support needs and employers who are open to expanded recruitment. In addition to responsibility for operational delivery of employment service, the operations area is responsible for close collaboration with other actors, both locally and regionally. The operations area has approximately 6,000 employees throughout Sweden. Chief of Staff Mission and Responsibilities In the role of Chief of Staff, you will lead the staff's work and have overall operational, budget, and personnel responsibility. The staff is responsible for supporting the Operations Area Director in directing, leading, and monitoring the operations area. Together with staff members, you will establish systematic approaches to ensure efficient operational planning and monitoring. The staff is responsible for coordinating the operations area's processes for operational planning, monitoring, budgeting, risk management, internal governance and control, and the operations area's responsibilities in the annual report. The staff works to plan, administer, and coordinate the management group's work, and to monitor and coordinate internal referrals and communications that come to the operations area. The staff also coordinates and supports the operations area's strategic communication. As Chief of Staff, you will be part of the operations area's management group and will jointly share responsibility with the Director and other department heads for the entire operations area's results, development, and continued renewal. The role requires good cooperation and work takes place in partnership both within and outside the operations area, as well as in good collaboration with union representatives and the principal safety representative. As Chief of Staff, you will ensure leadership in line with the Swedish Public Employment Service's leadership criteria, with focus on accountability, decisiveness, and results orientation. You also contribute to developing a culture characterized by trust, openness, and security. As Chief of Staff, you are a role model for leading toward the Swedish Public Employment Service's vision and the state's core values. Our Offer The position is a permanent full-time employment that may begin with a six-month probationary period. Start date by agreement. Work location: by agreement. Business travel will occur as staff will be located in multiple places throughout the country. Additionally, the Operations Area Director is based in Stockholm, so regular presence at the headquarters in Solna will be necessary. Through our work, we contribute to an inclusive and sustainable society, where you have the opportunity to make a real difference for individuals and for society as a whole. More about working with us Required Qualifications At least three years of current experience as a manager with operational, budget, and personnel responsibility University or college education with a social science focus of at least 180 credits/120 points, or equivalent education that the employer deems equivalent Experience leading operational and strategic staff or administrative operations that continuously provide support to management in a large organization Experience working in a government agency or within the Government Offices of Sweden Solid experience working with strategic issues and long-term change management in a complex operation Very good ability to express yourself in speech and writing in Swedish Additional Qualifications for the Position Experience developing monitoring and analyses as a basis for operational development Experience working with collaboration both within and outside your own organization Experience working in a management group Experience operating in complex matrix-like organizations and yourself leading cross-functional operations Beyond this, you have personal ability and aptitude to work in accordance with the Swedish Public Employment Service's leadership criteria. As a leader at the Swedish Public Employment Service, you are expected to be: Accountable – take responsibility for the whole, create clear direction and good conditions. Decisive – translate decisions into action, be a clear and courageous role model. Results-oriented – monitor, develop, and drive the operation toward common goals. Application Does this sound like a position for you? Submit your application by September 6, 2026. Attach your CV specifying the year, month, and job duties for each employment. It is important that you answer the selection questions in detail and truthfully so we get a clear picture of your experience. If requested information is not evident, you risk being screened out in the selection process. You do not need to submit a personal letter. During the recruitment process, selection tests may be used. We will keep you informed throughout the recruitment process. The position is classified in security class and a security clearance including record verification will be conducted on the final candidate before an employment decision is made. Welcome to us – we work for Sweden working! Here you work on the government's mandate for a well-functioning labor market. The goal is to shorten the time in unemployment by matching job seekers with employers. Our efforts are primarily directed at those furthest from the labor market and at employers who are open to employing those with the greatest need for support. We prevent incorrect payments and fraud against the welfare system so that our tax funds are used effectively for their intended purpose. We collaborate with many other actors and together we find solutions that make a difference - for Sweden working.

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