Dental Care Support Specialist in Gothenburg

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Every year, the Swedish Social Insurance Agency makes 21 million decisions that affect people's lives and society as a whole. We distribute approximately 260 billion kronor annually. These are taxpayers' funds that we manage. It is a great responsibility. That is why we carefully examine each case, follow laws and regulations, inform and guide, care, and show consideration. This is a job for someone who wants to take responsibility. Welcome to the Swedish Social Insurance Agency. We are looking for you to work as a specialist in Dental Care Support! As a specialist, you will be part of the Legal Support Department (NAR) within the Division for National Dental Care, International Care, and Labor Market Support. NAR is a dedicated support function with a national mandate and we have offices in eight locations throughout the country. Here we work together to develop and support the division's activities across Sweden with a focus on collaboration, quality, and competence development. Coaching, Development, and Collaboration As a specialist, you provide advice and support to case handlers and investigators regarding insurance interpretation and current handling processes. By coaching handlers and investigators, you contribute to them having the right competence to meet the needs of applicants and the insured. You help create a workplace learning environment and you identify collective competence needs and initiate possible training and development paths. The work includes contributing to change and development of processes. The assignment also includes supporting unit managers on quality in case handling. As a specialist, you are part of the entire division's collective specialist support, which needs to be strengthened, particularly within Dental Care and monitoring. As an employee at the Swedish Social Insurance Agency, you have a high level of security awareness because the agency comes into contact with confidential information. This is a job for someone who wants to take responsibility. We are looking for you who has a university degree or experience and qualifications that can be assessed as equivalent has expertise/case handling knowledge within Dental Care has a coaching approach can understand and analyze complex issues acts on your own initiative and takes responsibility for achieving good results has good communication skills, both verbal and written are confident and trustworthy, even in stressful situations work effectively with others to achieve common goals. It is meriting if you have current expertise/case handling knowledge within Dental Care and monitoring have in-depth knowledge of social insurance, administrative law, and public access and confidentiality have good knowledge of other benefits within the Division for National Dental Care, International Care, and Labor Market Support have experience conducting training and mentoring new employees have experience with quality monitoring have good knowledge of the Swedish Social Insurance Agency's website/self-service services and the Swedish Social Insurance Agency's organization. We place great importance on your personal qualities. Other Information 1 position, permanent, full-time, with start date by agreement. Probation may be applicable. Certain positions with us involve participation in security-sensitive activities. To be employed in such a position, you must pass a security clearance according to the Security Protection Act (2018:585). In accordance with the Swedish Social Insurance Agency's security guidelines, background checks are conducted in this recruitment. Remote work is possible if the work allows. In this recruitment, work psychological tests may be used as part of the selection process. Work location: Malmö, Umeå, Gothenburg, or Åmål. Do you want to know more about the Swedish Social Insurance Agency as an employer? Visit https://www.forsakringskassan.se/om-forsakringskassan/jobba-hos-oss Contact Persons Manager: Emma Magnander, 010-119 24 31 and Ola Ekvall, 010-117 61 55 (for questions about the position). July 28-August 12 replaced by Joanna Romanowska-Jackowska, 010-114 36 57. HR Specialist: Wedad Al Sanji, [email protected], 010-113 44 82 (for questions about the recruitment process). July 28-August 10 and August 24-28 replaced by Denise Marica, 010-113 45 12. ST: Patrik Sjöstedt, 010-112 41 81. Saco-S: Cecilia Silverson, 010-115 26 18. Seko: Eliza Grundström, 010-115 34 02. Application Welcome to submit your application by August 31, 2026. When you apply, please attach your CV. We do not use cover letters in our recruitment; instead, you will answer a number of selection questions relevant to the position. Upload your diplomas, grades, and certificates with your application. If you have protected personal information or no access to bank-id, call the HR specialist named in the ad and you will receive help submitting your application. In everything we do, we act based on the principle of equal human worth, legal certainty, and good service.Every year, the Swedish Social Insurance Agency makes 21 million decisions that affect people's lives and society as a whole. We distribute approximately 260 billion kronor annually. These are taxpayers' funds that we manage. It is a great responsibility. That is why we carefully examine each case, follow laws and regulations, inform and guide, care, and show consideration. This is a job for someone who wants to take responsibility. Welcome to the Swedish Social Insurance Agency. We are looking for you to work as a specialist in Dental Care Support! As a specialist, you will be part of the…

Přehled

Typ

job

Stav

active

Viditelnost

public

Město

Stockholm

Adresa

Box 42006

GPS

57.70887, 11.97456kopírovatotevřít v ▾

Email

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Telefon

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Zobrazení

4

Publikováno

28. 7. 2026

Upraveno

3. 8. 2026

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