Specialist for Care-Proximate System Administration Unit, Region Västernorrland

We are a force that binds together, holds together and develops the region. Within Region Västernorrland, we are all part of something greater. About the Operations The IT Support operations area has the assignment to develop and manage overarching and shared processes for the area. It is also responsible for services within these areas. Our operations are primarily located in Sundsvall, Härnösand, Örnsköldsvik and Sollefteå. The operations' assignment is to deliver IT services and telephony of high quality and security to the region's operations. Deliveries are made through projects, management and support to a complex and vital operation. IT also works to a large extent as a contracting organization since large parts of the region's IT operations are handled by an external provider. We are in an intensive period with continued development of the Cosmic patient record system and the service is focused on work with care-proximate system management and development. We are now seeking a specialist for the care-proximate system administration unit. You will work within the Care Support and e-health management object. The unit is responsible for care-proximate system management of healthcare systems and e-services via 1177. You work closely with healthcare operations and contribute to ensuring that systems function in the daily work of healthcare professionals. The assignment involves developing, managing and improving system support used for healthcare administration, documentation, medication management, orders, test results and digital services to residents. In this role, you will help ensure that solutions support secure working methods, efficient workflows and usable system support in healthcare's daily operations. The position is a permanent full-time employment with a start date by agreement. If needed, the possibility of clinical work as part of the position may be offered. The placement location is Sundsvall, Härnösand, Örnsköldsvik or Sollefteå. Work Tasks Handle cases related to Orbit/PasIva and ensure that these are followed up and addressed Converse with power users and operations to capture needs and support system usage Participate in user forums and collaborate with other regions using Orbit and PasIva Report status, deviations and development needs to the object manager Quality assure documentation and contribute to ensuring that system data and functionality maintain high quality Contribute to activities in the management plan being carried out according to plan Coordinate training needs and plan and conduct training initiatives for the operations Analyze the operations' needs and translate these into concrete improvement suggestions in systems and working methods Assist with testing, implementation of changes and version upgrades of the system Qualifications We are looking for you who Have post-secondary education in IT, healthcare or other education that the employer deems relevant, or equivalent knowledge acquired through work experience Have experience working with healthcare information systems Have work experience in care-proximate system management or similar work Have good knowledge of digitalization and how IT support can contribute to operational development Have experience working independently and managing multiple parallel tasks Have good knowledge of Swedish spoken and written Have a B-class driver's license It is a merit if you Have education in system management, IT management models (for example PM3 or ITIL) or information systems Have clinical education (for example nurse, medical secretary or equivalent) Have work experience in system management within healthcare systems, for example Orbit or PasIva Have work experience in change management, testing and implementation of new system versions Have work experience in planning and conducting training initiatives Have work experience in collaboration with suppliers and external parties Have good knowledge of English spoken and written To succeed in this role, we believe you have these personal qualities Stable Relationship-building Collaborative ability Self-driving Region Västernorrland With approximately 7,000 employees and over 200 professions, Region Västernorrland is responsible for several of the operations that are most important for residents' ability to participate in society. Here your knowledge and commitment make a difference in everything from healthcare to culture, environment and sustainability. Become part of a team where everyone is needed. Together for a growing Västernorrland. The Region has for many years worked to create conditions for contributing to healthy and well employees. That you feel good and are satisfied is important to us. One of our many benefits is that we offer 5,000 kronor per year in wellness contributions. We apply individual salary setting according to applicable collective agreements. Read more about Region Västernorrland, our benefits and what it is like to work together with us: Region Västernorrland - Working in Region Västernorrland (rvn.se). Within Region Västernorrland, a number of positions are placed in security classification and security clearance may therefore take place. We have done our best in recruitment and therefore ask that you refrain from contacting advertising salespeople or other providers of recruitment services. Selection and interviews take place on an ongoing basis. You are warmly welcome to submit your application!

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