Specialist in Clinical System Administration, Region Västernorrland

We are a force that connects, holds together, and develops the region. Within Region Västernorrland, we are all part of something larger. About the Operations The IT Support operational area is tasked with developing and managing overarching and shared processes in this area. It is also responsible for services within these areas. Our operations are primarily located in Sundsvall, Härnösand, Örnsköldsvik, and Sollefteå. The operation's mission is to deliver high-quality and secure IT services and telephony to the region's activities. Deliverables occur through projects, management, and support to a complex and vital operation. IT also works extensively as a customer organization since large portions of the region's IT operations are handled by an external provider. We are in an intensive period with continued development of the Cosmic journal system, and the unit focuses on work with clinical system management and development. We are now seeking a specialist for the clinical system administration unit. You will work within the Care Support and e-health management object. The unit is responsible for clinical system administration of care systems and e-services through 1177. You will work closely with healthcare operations and help ensure that systems function in the daily work of healthcare staff. The assignment involves developing, managing, and improving system support used for care administration, documentation, medication management, ordering, test results, and digital services for residents. In this role, you will help ensure that solutions support secure working methods, efficient workflows, and usable system support in healthcare's daily operations. This is a permanent full-time position with start date by agreement. If needed, opportunities may be provided for clinical work as part of the position. Work locations are Sundsvall, Härnösand, Örnsköldsvik, or Sollefteå. Responsibilities - Handle cases related to Orbit/PasIva and ensure these are followed up and addressed - Engage in dialogue with super users and operations to identify needs and support system usage - Participate in user forums and collaborate with other regions using Orbit and PasIva - Report status, deviations, and development needs to the object manager - Quality assure documentation and contribute to maintaining high quality of system data and functionality - Help ensure that activities in the management plan are carried out as planned - Coordinate training needs and plan and conduct training activities for the operation - Analyze the operation's needs and translate these into concrete improvement suggestions for systems and work methods - Participate in testing, implementation of changes, and version upgrades of the system Qualifications We are Looking for You Who - Have post-secondary education in IT, healthcare, or other education that the employer deems relevant, or equivalent knowledge acquired through work experience - Have experience working with healthcare information systems - Have work experience in clinical system administration or similar work - Have good knowledge of digitalization and how IT support can contribute to operational development - Have experience working independently and managing multiple concurrent tasks - Have good knowledge of Swedish in speech and writing - Have a B-category driver's license It is Meritorious If You - Have education in system administration, IT management models (e.g., PM3 or ITIL) or information systems - Have clinical education (e.g., nurse, medical secretary, or equivalent) - Have work experience in system administration of care systems, such as Orbit or PasIva - Have work experience in change management, testing, and implementation of new system versions - Have work experience planning and conducting training activities - Have work experience collaborating with suppliers and external parties - Have good knowledge of English in speech and writing To Succeed in This Role, We Believe You Have These Personal Qualities - Stable - Relationship-building - Collaboration skills - Self-directed Region Västernorrland With approximately 7,000 employees and over 200 professions, we at Region Västernorrland are responsible for several of the operations that are most important for residents' opportunity to participate in society. Here, your knowledge and commitment make a difference in everything from healthcare to culture, environment, and sustainability. Become part of a team where everyone is needed. Together for a growing Västernorrland. The region has worked for many years to create conditions for supporting healthy and well employees. Your well-being and satisfaction are important to us. One of our many benefits is that we offer 5,000 kronor per year in wellness allowance. We apply individual salary setting according to applicable collective agreements. Read more about Region Västernorrland, our benefits, and what it's like to work with us: Region Västernorrland - Working in Region Västernorrland (rvn.se). Within Region Västernorrland, a number of positions are classified as security-sensitive, and security vetting may therefore occur. We have done our part in recruitment and therefore ask that you refrain from contacting advertisement sellers or other recruitment service providers. Selection and interviews are ongoing. We warmly welcome your application!

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