LabTeamet is growing with a steadily increasing number of assignments, and we are therefore looking to hire a service technician. We prefer candidates living in the Stockholm area.
Job Responsibilities:
Installation, technical service, troubleshooting, and preventive maintenance on laboratory equipment. You will work on service for all types of basic laboratory equipment; see our website for current products. The work also includes customer care, assisting customers with product usage, and providing excellent customer support.
The work is primarily performed at customer sites, so you must be comfortable with close customer contact. The position also includes phone support/email support. The role will involve some travel with overnight stays, which are often planned, but there will also be urgent trips that you must be able to handle on short notice with overnight stays. Up to 60 overnight stays/year.
Job Scope:
Full-time position, weekdays. You will primarily work in your base area of Stockholm/Uppsala, but you will be part of our team with assignments throughout Sweden, so the ability to travel for work is a requirement. Start as soon as possible.
About You:
• You must have experience in service, technical support, and troubleshooting. We invest heavily in internal training and training from our suppliers.
• You must have some electrical experience
• You must have mechanical experience
• Experience working in the field at customer sites
• You have computer skills
• You can plan and organize
• You take initiative
• You take responsibility for your work and tasks, help and support your colleagues, and contribute to collective responsibility in the department. You are part of the team/company and step up when needed so that together we work to achieve our common goals and ensure satisfied customers.
• You have a fundamentally positive attitude and are solution-oriented.
• You are a positive person who enjoys encouraging colleagues and helping customers in the best way possible.
• A large part of your work consists of communicating with customers and colleagues.
• You communicate directly, are good at collaboration, are flexible, and take initiative.
• You are fluent in Swedish and English.
• You enjoy traveling, can handle urgent travel without problems, and can be away from home with overnight stays when needed.
• You have a valid driver's license (B-category)
• You can easily absorb the content of manuals and technical information. This is important as the work requires you to search for and understand technical information from technical documentation.
• You are good at documenting your work, keep your commitments, complete tasks on time, and are organized.
• As a service technician, you largely drive and plan your own work, which requires that you are responsible, goal-oriented, structured, and self-reliant.
• You are stress-resistant and can handle multiple tasks simultaneously.
• You are dutiful and take great responsibility for your work and tasks.
Benefits and Advantages:
• Interesting work with engaged colleagues and good development opportunities in one of the future companies in the industry.
• Work with market-leading products.
• Continuous training in the field and on our products to ensure your development and the best possible service and support to our customers.
• Training takes place internally and with our suppliers, which are mainly located in Europe.
• Good terms, occupational pension, private healthcare insurance, wellness benefits, company car/service car, mobile phone, etc.
• LabTeamet's pleasant colleagues and customers, a good team that works with each other, for each other, and steps up when needed. Together with our customers, we are LabTeamet.
For more information, please contact our service manager Mattias Green at [email protected]
Submit your application with CV, references, etc. via email to [email protected]
Selection will be ongoing and the position may be filled before the final application deadline.
To learn more about LabTeamet, please visit our website www.labteamet.com