Are you a problem solver who enjoys combining technical work with sales? Do you like meeting customers while taking responsibility for service and returns handling? Then you should apply for the position of Service Technician / Inside Sales Representative at Cramo in Stockholm, Huddinge.
About the Role
We're looking for you to take on a varied role where you get to work as both a service technician and inside sales representative. Here you'll have the opportunity to handle returns of our products while working with rentals and sales. If you value customer contact, attention to detail, and like delivering the highest quality, then this could be the job for you!
As a service technician/inside sales representative, you'll load and unload machines, receive returns and conduct damage inspections, clean and perform function checks on machines, and carry out minor repairs. You'll work with our entire rental inventory consisting of construction machinery, lifts, and plant equipment. When working with machine rentals and sales, you'll follow up on ongoing rentals, receive orders, book and coordinate transports. Based on customer needs, you'll provide service, advice, and information about Cramo's products.
What We Offer You
At Cramo, we strive to always stay at the forefront of societal development. We contribute not only to our customers' success but to society at large. The key to our success is our fantastic employees who have a positive "anything is possible" attitude. For us, it's important to work towards a more inclusive workplace where all our employees have the opportunity to reach their full potential. Cramo offers good development opportunities and employment and staff benefits. Additionally, we care about our employees' health and well-being, and offer a work environment where everyone can thrive and feel appreciated.
Collective Agreement: SVEMEK (IF Metall and Industriarbetsgivarna)
Are You the One We're Looking For?
- B-driver's license (for manual transmission)
- Good computer skills
- Good knowledge of Swedish and English
We'd like to see that you have experience with service-related and/or technical work, but what's most important is that you have a desire to provide fantastic service and an interest in technology. You like to take charge of situations with customers, where your goal is to create value and meet a need or solve a problem, even in situations that might get a bit stressful. You take responsibility and act proactively—for example, by suggesting alternative solutions that are better for the customer—and understand that this contributes to customer satisfaction. Your good organizational skills and attention to detail also help ensure that customers feel you've exceeded their expectations.
We don't expect you to have knowledge of our products, but we value curiosity and a willingness to learn and develop with us. It's a plus if you have a forklift certificate.
Application:
Selection is ongoing and the position may be filled before the stated deadline. We conduct alcohol and drug testing to ensure a safe working environment for everyone.
To ensure everyone gets the same chance at a fair process, we use a personality test in our recruitment process. We work to increase our diversity and welcome all types of applicants.
If you have questions about the position, you're welcome to contact recruiting manager Ada Karovic at [email protected].