Service Coordinator/Supervisor in Facilities Management

Professionals Nord was founded with the ambition to create a place for people to grow, for real. A place for people to develop, be challenged, and reach their full potential. This continues to be the driving force behind everything we do – workforce solutions in recruitment, staffing, and Accelerated Learning. We develop companies, individuals, and contribute to changing the industry. Would you like an operational and coordinating role where you take significant responsibility for creating structure, ensuring quality, and developing processes within facilities services? We are now looking for a Service Coordinator/Supervisor in facilities management for a longer assignment based in Uppsala. Information about the role As a Service Coordinator, you will be an important link between the organization and external service providers. Your task is to ensure that daily facilities and services operations run smoothly, and that contracted services maintain the right quality. You will work closely with both the organization and providers in areas such as building maintenance, technical management, cleaning, and custodial services. A key part of the role is to follow up on deliverables on-site, identify shortcomings, drive improvements, and ensure that agreed-upon services are actually delivered. The role suits you if you enjoy taking responsibility, creating order in complex situations, and getting different parties to work toward the same goal. You need to be confident in setting requirements, following up, and driving matters forward. You will not perform practical repair or service work yourself, but you need to have an understanding of facilities services and be comfortable moving around in the operational environment. Key responsibilities Take responsibility for daily facilities and services operations of assigned offices and facilities. Follow up on external providers' work and ensure that contracted services and quality are delivered. Be the operational contact person between the organization and providers. Monitor product and service quality as well as agreed-upon KPIs. Identify areas for improvement and drive measures when delivery does not meet expectations. Ensure efficient communication and information transfer between relevant parties. Contribute to building clear, functioning, and sustainable work processes. Contribute to operational development and continuous improvement work within facilities and services. Handle administration, follow-up, and documentation. Participate in work on the operational budget for technical management and building maintenance together with service providers. Ensure that deliveries occur within agreed-upon timeframes and according to set quality and sustainability goals. We are looking for someone who Has experience in facilities services, facility management, technical management, or similar. Has experience coordinating and following up on external service providers. Has good administrative skills and experience working in a structured manner with follow-ups. Has good communication skills, both verbal and written. Valid driver's license – required, as travel between different locations is part of the role. To succeed in the role, we believe you are a driven, communicative, and solution-oriented person who dares to take action when things are not working. You are confident in interactions with different people and have the determination needed to follow up on deliveries and set requirements. You need to be structured and have the ability to see both the details and the bigger picture. Since the role involves managing multiple contact points and simultaneously building functioning work processes, it is important that you are self-driven, take initiative, and are good at creating structure even when conditions change. Work location and travel You will be based in Uppsala and will mainly move between different offices and locations in the Uppsala, Gävle, and Forsmark areas. When needed, travel to Nyköping and Västerås may also occur. It is therefore important that you are comfortable with a mobile role where you regularly work on-site to follow up and ensure delivery. Practical information START: Immediately SCOPE: Full-time LOCATION: Uppsala, with travel within the region CONTACT: [email protected] This is a role for you who wants to create order, build sustainable processes, and ensure that facilities services maintain the quality the organization requires. You will be employed by Professionals Nord and work as a consultant with our client for at least 6 months with good prospects for extension. Apply for the position below by filling in your information and attaching documents. Feel free to log in to "My Pages" after you have confirmed your account; here you can create your candidate profile which increases your chances of landing your dream job! We review applications on an ongoing basis and may have moved forward with candidates before the posting closes. We unfortunately cannot accept applications via email, but if you have questions about the position, feel free to contact us.

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