Service Manager Needed for MOAS on Södermalm!

Meatonastick MOAS Nytorget AB · plný úvazek

Stockholm, Švédsko

Are you someone who naturally takes charge when things get busy, sees what needs to be done before anyone has to ask, and gets the team to perform even when the pace is at its highest? Then you might be the person we're looking for. M.O.A.S – Meat On A Stick – is seeking a Service Manager (FOH) for our restaurant on Södermalm. This is a role for someone who loves restaurant life and wants to combine hands-on service with leadership and responsibility for daily operations. You'll work in the middle of the action with your team, while ensuring that service, staffing, routines, and results all work as they should. With us, you'll have significant trust and influence – but that also comes with clear responsibility. ABOUT THE ROLE As Service Manager, you'll lead FOH and ensure the restaurant runs smoothly in practice – before, during, and after service. You'll be present on the floor, leading your team during shifts and making sure our guests get the experience we stand for. At the same time, you'll work with scheduling, staffing, inventory, ordering, stock counts, personnel matters, and follow-ups. In short: you own the daily FOH operations at your restaurant. Your main areas of responsibility are to: lead, coach, and motivate the service team in daily operations work hands-on in service yourself and be a clear role model on the floor ensure high service standards and an excellent guest experience plan schedules and staffing based on business needs and budget participate in recruitment, onboarding, and staff development provide ongoing feedback and handle personnel and workplace matters manage ordering, inventory, stock counts, and waste tracking ensure that routines around the register, alcohol service, hygiene, and safety are followed handle guest feedback and resolve problems quickly and professionally build strong collaboration between FOH and the kitchen follow up on operations and report results, challenges, and development areas to management work with other managers and leadership to develop the business and work toward common goals. WHO ARE WE LOOKING FOR? We're not just looking for someone who can juggle many balls. We're looking for someone who takes responsibility for making sure those balls land in the right place. You're confident in yourself, enjoy working with people, and easily create structure even when many things are happening at once. You dare to make decisions, give feedback, and set expectations – while understanding that good leadership is built on respect, clarity, and leading by example. To thrive in this role, we believe you: have solid experience from restaurants, bars, cafés, or similar operations have previous experience with team leadership or people management are a strong service person who enjoys being close to both guests and team are self-driven, organized, and solution-oriented can prioritize and stay calm when the restaurant is full are comfortable leading others, delegating work, and following up understand the connection between staffing, sales, waste, and profitability communicate clearly and professionally have an eye for detail and react when something doesn't meet the standard it should want to develop yourself while helping those around you grow. It's a big plus if you've previously worked with scheduling, stock counts, ordering, and financial follow-ups. And most importantly: you genuinely love restaurants. The pace, the people, the energy – and the feeling when a really intense shift goes exactly as it should. WHAT DO YOU GET FROM US? M.O.A.S is a restaurant operation with high ambitions but without unnecessary pretense. We believe in clarity, responsibility, and people who want to do things better. With us, you'll get: a key role with significant responsibility and authority in daily operations the opportunity to influence how your restaurant and team develop close collaboration with management and managers at our other restaurants the opportunity to develop within leadership, operations, and restaurant economics a workplace where ideas and initiatives are valued an engaged team and an environment with lots of energy, high pace, and strong camaraderie fair terms and salary based on experience and competence of course, also really good street food and craft beer. Salary: 30,000–38,000 kr/month, depending on experience and competence. THIS IS NOT AN OFFICE JOB We want to be clear about what this role entails. You'll have administrative and people-related responsibilities, but your main workplace is the restaurant and the floor with your team. When there are many guests, you're there. When something goes wrong, you help solve it. When the team needs direction, it's you who leads. For the right person, that's exactly what makes the role fun. DOES THIS SOUND LIKE YOU? Send us your CV and briefly explain why you think you'd be a good fit as Service Manager at M.O.A.S. We value experience, but just as important to us are drive, leadership, responsibility, and the right attitude. Selection and interviews take place on an ongoing basis and the position can be filled as soon as we find the right person. We look forward to hearing from you!